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Booking “Templates”

The “Templates” tab for “Booking Pages” enables you to create/edit two templates for booked appointments. The templates include:

  1. Your Appointment: This template is used when Apptoto creates new appointments on your calendar (specifically on the calendar specified for the Booking Page).
  2. Client’s Appointment: This is the template that Apptoto will use when the client clicks “Add to Calendar” after they book, and will also be attached to their booking confirmation email.

Control the template that Apptoto will use to create events on you and your client's calendars.

Your Appointment:

Calendar: Setting “Round Robin” or “Ordered” allows you to specify how newly booked appointments are assigned to calendars linked to your booking page (if more than one is synced). This will take into account any calendar-by-calendar availability settings.

  • Round Robin: New appointments are assigned to different calendars until each has been assigned the same amount of events. This will repeat indefinitely.
  • Ordered: New appointments are assigned to calendars depending on their priority ordering

Event Title: The title of the event/appointment that will be placed on your calendar.

Event Location: The location or address where the event/appointment will occur.

Event Body: A description of the event. The text in between the {{ }} brackets are fields. Those fields are replaced with dynamic information from the booking request. See the bottom of this article for more information on fields.

Client’s Appointments:

Event Title: The title of the event/appointment that will be placed on your client’s calendar.

Event Location: The location or address where the event/appointment will occur.

Event Body: A description of the event. The text in between the {{ }} brackets are fields. Those fields are replaced with dynamic information from the booking request. See the bottom of this article for more information on fields.

Fields

The fields available in these templates include

Field Description
name The name that the client entered when creating the appointment
first_name The first name of the client
last_name The last name of the client
phone The phone the client entered
email The email address the client entered
created_at When the client booked the appointment
timezone The timezone the client used to pick a time
start_time The start of the appointment in the client’s time zone
start_time_calendar_timezone The start of the appointment in the calendar’s time zone
duration The length of time in minutes of the appointment booked
ip_address The ip address of the client
type The type of appointment. e.g. mens_haircut
type.label The label of the appointment type. e.g. “Men’s Haircut”
type.description The description of the appointment type
booking_page.name The name of the booking page
booking_page.title The title of the booking page
booking_page.url The url of the booking page used
booking_fields All of the custom fields in a “key: value” format
CUSTOM_FIELD The value of the custom field specified by the client