Apptoto’s Reputation Management tool empowers businesses to grow their online presence by turning positive customer experiences into valuable online reviews.
Reviews help potential customers gauge the quality of a company’s services, build trust, and reduce uncertainty, which often influences their decision to book an appointment.
Positive reviews improve a business’s reputation and boost its visibility on review site search results, as platforms prioritize highly-rated businesses. By proactively gathering reviews, companies can build social proof, attract new clients, and stand out in competitive markets.
Apptoto’s Reputation Management tool automatically collects feedback from your clients after their appointments by asking them to rate your business on a scale of one through five stars. Your clients are thanked for their feedback, which is sent directly to your Apptoto Inbox. They’re also provided a link to post their feedback publicly if they choose.
To start using Reputation Management, navigate to the new Reputation tab in Apptoto’s left-side navigation menu. Then, follow the steps outlined in our Automated Review Requests help article.