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How Appointment Reminders Can Improve Customer Satisfaction
Best PracticesAppointment reminders are a valuable tool in ensuring your business provides great customer satisfaction. Often, the stress of making and keeping appointments can interfere with employees’ ability to offer good customer service.
Appointment…

Top 3 Reasons To Start Using Online Payments With Apptoto
Best PracticesIt's time to start using online payments. However, we know that adding a new step to your workflow can feel overwhelming. That’s why we are here to help. Let’s break down the top 3 reasons our clients are switching to using online payments…

Online Booking Is a Game Changer for Busy People
Best PracticesStuck in a Rut? Online Booking May Be Just What You Need
In our fast-paced world, getting overwhelmed with work, personal life, and everything in between happens easily.
You may have faced this stalemate as a business person or key decision-maker.…

Appointment Reminder Messages for the Holidays
Best PracticesWe all know how busy it can be during the holidays. In addition to life's usual busyness, adding holiday parties, shopping, baking, and other festivities to the list and keeping all those appointments straight can be an overwhelming task. That's…

Appointment Reminders Save You Time
Best PracticesThe average wait time for a medical appointment is currently 26 days. When someone misses an appointment, it sets everyone involved back by a month. The patient has to wait for care, and the provider loses out on business. Even public services,…

Why Retailers Need SMS Reminders
Best PracticesFrom managers to associates, suppliers to your sales team, and partners to customers, the range of people that need to share information in a retail environment can easily become overwhelming. SMS reminders are a simple and efficient way…

Do you ask your clients for reviews? If not, it’s time to start.
Best Practices, FeaturedWhy should I ask my clients for reviews?
If you don't already, it's time to start asking clients for reviews. 98% of customers read reviews before making a purchase. Not only that, but behind price, reviews are the second most considered…

Apptoto Campaigns Help Streamline Covid-19 Vaccination Scheduling
Best PracticesFor many adults in this country and around the world, the process of signing up and scheduling our COVID-19 vaccination appointments has been challenging, to say the least! We have experienced slow or broken online scheduling pages; screen refresh…

How to Use Apptoto Campaigns for Covid-19 Vaccination Scheduling
Best PracticesSystem Overview
Carvajal Pharmacy in San Antonio, Texas, is one of Apptoto’s clients using our Campaigns and Scheduling products to maximize their efficiency and productivity for administering Covid-19 vaccines. If you are interested,…

Enhance your messaging with attachments and emoticons
Best PracticesIt is now easy to further customize and personalize your Apptoto messages with attachments, photos, and emoticons. Photos and emoticons are fully supported in both SMS and emails in a variety of messages types. Attachments of other types…

Helping Appointment Based Businesses Re-open/cover in 2020
Best PracticesAppointment based businesses were some of the hardest hit during the world-wide COVID-19 economic shutdown. Now, as the world begins to re-open, it's important that you (as the owner or manager of an appointment-based business) recover as…

Set your retail store up for success with online booking
Best PracticesWhether you need a quick 10-minute pickup option, an hour-long general shopping option, both, or more, we’ve got you covered. Need to only allow 5 people in the store at any given time? We can do that too! We can even seamlessly remind your…

Increase Telehealth Appointment Attendance
Best PracticesNews is changing by the minute and so is the world of healthcare. During the COVID-19 nationwide public health emergency, doctor’s visits have shifted from an in-office appointment to a focus on telehealth. In response to these changes, the…

3 Common Appointment Reminder Mistakes And How To Fix Them
Best PracticesWhile it may not feel like it, making mistakes when sending out appointment reminders is a common problem. So don’t worry, you’re in good company. Many appointment-based businesses treat reminders like a checkbox—either we do it, or we…

How to Increase Client Appointments with Online Scheduling
Best Practices2019 marked the first year that US consumers spent more time on their mobile device than watching TV. Though many appointment-based businesses are still investing in television ads, many have not taken the time to invest in an online scheduling…

4 Ways To Improve Client Text Appointment Reminders
Best PracticesDid you know 62% of no-shows occur simply because your client forgot? We get it. People are busy. Combat forgetfulness with an appointment reminder strategy that works. We have 4 easy ways for you to improve your client text appointment reminders.
…

Should I Send Text or Voice Reminders to My Clients?
Best PracticesSending appointment reminders to your clients is a necessity in today’s busy world. 62% of no-shows occur simply because your client forgot. To combat forgetfulness, send timely reminders with all of the information they need to show up…

5 Holiday Campaigns to Boost Your Appointment Bookings
Best PracticesChristmas in October?
It might have been over a month ago when department stores started displaying their Christmas wares, but if you haven’t started prepping your business for the holidays, don’t worry, you aren’t alone. Many appointment-based…

How CPAs Can Use Text Messages for Appointment Scheduling
Best PracticesTax firms and CPAs are gearing up for their busiest time: the 2019 tax season. Don’t waste time reaching out individually to remind your clients to book their tax prep sessions. Instead, use text message appointment scheduling campaigns to…

87 Email Appointment Reminder Samples to Send Your Clients
Best PracticesYou're a business owner, not a copy writer. Rather than waste cycles trying to craft the perfect copy for your email appointment reminders, just use these 87 industry-specific appointment reminder samples!
For all client communication, you…

21 Home Service Text Appointment Reminder Examples
Best PracticesRunning your own home services company is tough. As a business owner you have to wear so many hats each day like marketing, sales, foreman, accountant and office administrator. What if you could remove some of those hats and spend more time…

7 Auto Service Appointment Reminders for your Automotive Shop
Best PracticesSave Time with an Automotive Services Software
Reduce late arrivals and no-shows with Apptoto’s automotive service scheduling software. With Apptoto, send your customers quick appointment reminders via text, phone call or email. You don't…

Remind and Recall: 16 Patient Appointment Reminder Templates
Best PracticesDid you know that your patients prefer text messages appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation rate than email.
But, how do you get started?…

14 Spa and Hair Appointment Reminder Templates for the Modern Client
Best PracticesMissing a hair or spa appointment that you’ve been looking forward to for days, weeks, even months (hello, balayage, we’re looking at you) is the worst. Especially when that appointment is due to sheer forgetfulness and not an unavoidable…

9 Therapy Appointment Reminder Templates to Improve Patient Communication
Best PracticesYour patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions costing you time and money. Unfortunately, missed appointments are normally not on purpose. People simply forget. As a therapist…

How to Send an Appointment Reminder Text
Best PracticesYou run your own business. That means you have plenty of things to worry about, but reminding your clients when and where to show up shouldn’t be one of them. Learn how to schedule and send an automated appointment reminder text to your clients…

How To: Use Zapier to Add Appointments into Google Sheets
Best PracticesMany of our clients manage their appointment-based business through Google Sheets which can be a quick and easy way to keep all of your appointments in one place, especially if you aren’t using a CRM. But it can be cumbersome to continuously…

Three Things to Automate Today with Zapier
Best PracticesThe “Internet of Things” is a household phrase these days. You can automate anything from your home security system to your morning coffee with the touch of a button.
Automation has taken over our homes and is rapidly moving into our…

Appointment Reminders and Regulatory Compliance: FCC and TCPA
Best Practices
Apptoto, cannot provide legal advice, however we feel it's important to inform our users of the regulations surrounding automated appointment reminders. This information is not to be used as a substitute for legal counsel.
TLDR: If…

Staff Messaging with Apptoto’s “To: Field” feature
Best PracticesWe all know now just how powerful and flexible Apptoto’s automated messages are for reminding your clients of their appointments, but what if you or your staff also need to receive reminder messages for all appointments? You can now use…

Feature Update: Apptoto Connect – Voice Message Enhancements
Best PracticesIf you’ve used the compose button on the Agenda or Inbox/Outbox view lately (i.e. our new “Apptoto Connect” feature), then you’ve noticed that you can now send Voice Call messages to one or more recipients easily from your Apptoto phone…

Scheduling Apps That Can Save You Time
Best PracticesA Side-by-Side Comparison of Appointment-Booking Apps*
Staying on top of your business is getting easier every day thanks to time-saving apps and software like Apptoto. With a long list of features designed to streamline your daily operations,…

3 Ways Proper Scheduling Can Help You Nail Your Sales Pitch
Best PracticesPicture this: Your ideal sales scenario. Think about the time you need to prepare, the optimal setting, and the model client. Are you seeing it? The friendly banter, the clever pitch, the handshake that seals the deal? While it may be more fun…

Customized Appointment Reminder Timing Options
Best PracticesWhen setting up your Apptoto account, you may ask yourself - how will Apptoto fit my unique workflow? In most cases, the default reminder templates provided by Apptoto will be all you need to get started. These basic reminder templates are built…

How Text-Based Appointment Reminders & Confirmations are Changing Business for the Better
Best PracticesWant to know the one thing less convenient than making time to leave a detailed appointment-reminder voicemail? The answer is taking time out of your busy day to listen to that voicemail while scrambling for a pen or a note-taking app, then…

Top 5 Benefits of Personalized Appointment Reminders
Best Practices1. Fewer No-Shows & Last-Minute Cancellations
Give your clients and your support staff advanced notice of cancellations with friendly appointment reminders to avoid same-day cancellations and no-shows. Services like Apptoto allow you to…

Prevent “No-Shows” With Appointment Reminder Services
Best PracticesIf you’ve ever had the displeasure of preparing for an appointment, gathering your documents, and making your way to the designated meeting place only to find yourself idling in wait as usable minutes pass by with no word from your client,…

Staying Connected with Family Using Call Reminders
Best PracticesIt’s always fun to see our clients making use of Apptoto in ways we never thought of when we first built it. Most of our readers/users know us as simply an Appointment Reminder system; however Apptoto is really an appointment messaging platform…

Sneak Peek at a New Feature | How to Use Search in Apptoto
Best PracticesApptoto Releases New Search Feature
Apptoto has released a very powerful search feature that allows you to search for your customers, confirmed appointments, no-shows, custom fields, with robust reporting and messaging capabilities.
Apptoto…

Expect the Unexpected: A Playbook for Handling Unpredictable Schedule Changes
Best PracticesNo matter where you live, you’ve probably experienced unpredictable weather patterns over the last few years.
In the U.S., changing weather patterns have brought floods, storms, and huge snowfalls to new areas and at different times of…

Understanding CAN-SPAM: U.S. Commercial Message Regulation
Best PracticesNow going on its 15th year as law, the 2003 CAN-SPAM act was originally signed by George W. Bush. As the internet, online businesses, and online marketing were growing, the law was meant to reign in some of the more insidious marketing practices…

How to Turn Complex Calendars into a Sleek Patient Scheduling Process
Best PracticesWhether your practice books 20-minute, 30-minute, or 90-minute appointments, there are common challenges and hurdles that come with booking, managing, and coordinating time between your business, its providers, and each and every one of your…

Survey Results: View Our Clients’ Success Using Apptoto!
Best PracticesWe recently conducted a survey of nearly 200 businesses using Apptoto to get feedback on how well we’re doing and to get insight that will drive our future priorities.
We were very pleased with the results!
Reviewing the data, it’s…

Canada’s Anti-Spam Law (CASL): Stay Compliant & Avoid Costly Fines
Best PracticesOn July 1, 2014, a sweeping piece of legislation called Canada’s Anti-Spam Legislation (CASL) went into effect. After a three-year grace period, it’s now time to comply.
Canadian businesses — or any business that sends electronic…

Tips and Tricks From Apptoto Customer Support [Part 1]
Best PracticesOur nimble support team is here to help you get the most out of Apptoto! We sat down with Jessica, one of our account executives/support specialists, to get the answers to a few frequently asked questions.
Jessica has been working for Apptoto…

Creating an Intake Process that Benefits Businesses & Clients
Best PracticesFor almost any kind of business, the intake process is a critical component of building relationships.
How customers and clients feel when they first enter into a relationship with a business matters. And how a business organizes and manages…

Tips and Tools for Structuring Your Veterinary Business
Best PracticesMost veterinarians chose their career path because of their love for animals.
They want the opportunity to do something meaningful and helpful. But in order to make that dream happen, veterinarians often need to also have a firm grasp of…

The Anatomy of a Successful Appointment Cancellation Policy
Best PracticesIf you run a business that relies on appointments, then you're all too familiar with the frustration of no-shows and late arrivals. It can create huge strain on your business (not to mention stress levels).
There have been many studies and…

The Simple Tool for Reducing Missed Therapy Appointments
Best PracticesAs a therapist, you’ve dedicated your professional life to supporting others.
You know your education and skills will likely benefit them greatly, but it’s not always an easy or short road. It may take months or years of work to help…

Getting the time right (dealing with multiple time zones)
Best PracticesIt goes without saying that appointment reminders should say the right time or else you risk hurting your business as opposed to helping. Sometimes getting the time right can actually be tricky. This typically applies if you hold appointments…

How-To: Schedule Appointment Reminders using Apptoto
Best PracticesThere are multiple ways to schedule appointment reminders using Apptoto once you've connected your calendar.
Approach #1) Manually
Apptoto allows you to schedule reminders manually through the Apptoto appointments interface. You can find…
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