Booking Page Messages
After booking messages
Section titled “After booking messages”Navigating to the Booking Pages > Messages tab will allow you to control the notifications sent to your clients/patients after they book an appointment with you.
Under the Email Notifications section of the Booking Pages > Messages tab, you can also customize email messages sent to you (i.e., the calendar owner) or the client/patient. Clicking the checkbox next to the four listed options will allow you to enable/disable email notifications in the following circumstances:
- Send email to calendar owner/admin
- Send email to customer upon booking
- Send email to customer and guests upon cancellation
- Send email to customer and guests upon rescheduling
- Send email to guests upon booking
Clicking on the “Pencil” icon to the right of the various options will allow you to customize the email message.
Under the Text Notifications section of the Booking Pages > Messages tab, you can customize the text message sent to your clients after they sign up to attend an event.
- Send text to customer upon booking
- Send text to customer upon cancellation
- Send text to customer upon rescheduling
Clicking on the “Pencil” icon to the right of the various options will allow you to customize the text message.
Adding Fields to Email and Text Notifications
Section titled “Adding Fields to Email and Text Notifications”Please note that the fields you can use in Booking Page notifications include all of the fields documented on these two pages:
The “Standard Message Fields” trump the “Booking Appointment Template Fields” if any of them are the same. E.g., if you name a custom field “participant”, you won’t be able to use {{ participant }} in the message template. Instead you would have to use {{ booking_request.participant }}.
Advanced
Section titled “Advanced”Auto Messages
Section titled “Auto Messages”
By default, Apptoto will send the enabled Auto Messages (found on the Auto Messages tab) to the client about the appointment they created on your calendar. These messages will be sent in addition to the notifications specified above.
If you prefer Apptoto not to send Auto Messages to appointments booked online, change this option to “Disable Auto Messages for appt created.”