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Zoom Integration

Apptoto’s Zoom integration allows you to create Apptoto Booking Pages that automatically create Zoom Meetings when clients book appointments with you.

Getting Started

To get started using Zoom with Apptoto, navigate to the “Settings” > “Integrations” > “Zoom” tab and click “Add Connection”.

Turning on the “Zoom Meeting” option

Once you’ve connected your Zoom account to Apptoto, you can then turn on the “Zoom Meeting” under “Appt Types” in your Booking Page Settings.  To do that, navigate to “Booking Pages” in the sidebar menu and click “Settings” on the Booking Page that you would like to turn Zoom on for.  Then click on the “Appt Types” tab and turn on “Zoom Meeting”.  Be sure to click “Save Changes”


Alternatively, if you have multiple appointment types in your Booking Page, you can edit each Appointment Type and turn on “Zoom Meeting”.

Once you’ve enabled the “Zoom Meeting” feature for your booking pages, Apptoto will automatically create Zoom meetings in your Zoom account whenever someone books time with you through the associated Booking Page.

Managing Multiple Zoom Accounts

If your organization has multiple Zoom accounts, you can add additional accounts on the “Settings” > “Integrations” > “Zoom” tab.

By default, Apptoto will create Zoom meetings using the “Default” Zoom connection.  You can choose which Zoom connection is your default connection by clicking on the appropriate radio button here:

If you need Apptoto to create Zoom meetings using different Zoom accounts based on which calendar the appointment is booked on, then navigate to “Settings” > “Calendars” and click the settings Gear icon for the calendar that you want to edit.  You can then select the Zoom connection to use here:


New Fields for Messages

By default Apptoto will include the “Zoom Invite” information in the appointment that is created on your calendar and in the event that is created on your clients calendar (if they click “Add to Calendar” when they receive the initial message after booking).  However, Apptoto won’t automatically include zoom meeting information in your reminder messages, or your appointment pages.  If you want to do that, you can now use the following fields:

  • {{ event.join_meeting_link }}
  • {{ event.join_meeting_button }}  (for emails and appointment pages)
  • {{ zoom_invite }}     (contains all of the call in numbers and link info)

You can also use the following fields in Auto Message rules

  • event.is_virtual_meeting


Note: the above fields all work for existing events on your calendar too!  So even if Zoom meetings weren’t booked through Apptoto, you can use those fields to set up Auto Messages and Appointment Pages.  The “zoom_invite” field only works if the appointment was booked through Apptoto.

Managing Zoom Meetings

Zoom meetings that were booked through Apptoto will automatically be updated in Zoom if the start time of the appointment changes (either through Apptoto or the source calendar).  For example, if a client books an appointment with you for Wednesday at 3pm, and then you move that appointment to 4pm, the Zoom meeting will be updated.

Zoom meetings will also be removed from your Zoom account if you delete an appointment.

Note: Zoom meetings will NOT be removed from your Zoom account if clients cancel the appointment however.

Showing Zoom Info on the Appointment Page

Appointment Pages” are what users see when they click on the special Apptoto links sent in Auto Messages.  If you want to ensure that the Zoom information is included on the Appointment Page, then make sure that “Include Virtual Meeting Information” is checked on the Appointment Page settings here:

Uninstalling Zoom

You can always disconnect your Zoom account from your Apptoto account by logging into your Zoom account, navigating to the Zoom App Marketplace, clicking “Manage”, “Installed Apps”, and then clicking ‘Uninstall’ on the Apptoto application.

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