Apptoto connects to major appointment calendars and CRMs, including Google, Outlook, Salesforce, and more. Whether an appointment was booked online, over the phone, or from a walk-in, it gets reminded.
Pick one or use all three. Apptoto sends messages across all three channels so appointments never slip through the cracks.
Appointment reminder texts sent from your reserved number. Clients reply to confirm, reschedule, or cancel with numbers or custom keywords. Your calendar updates instantly.
Branded, customizable appointment reminder emails with room for the details a text can't hold such as directions, parking, intake forms, and prep instructions.
Automated call reminders for clients who trust a ringing phone over a text. Apptoto detects a live answer versus voicemail, then delivers the right message, in your own voice or natural text-to-speech.
Your clients are busy. Set rules for when and why reminders go out, whether it's to stay top of mind, follow-up post visit, or share an order status update. Every client ends up feeling like your only client.
Need more 5-star reviews? Want to increase repeat business? Client communication is more than just reminders and scheduling. With Apptoto's robust messaging system, you can positively engage your clients far beyond the appointment.
Learn how Apptoto Campaigns can help you easily market to all of your clients and expand beyond reminders.
No more no-shows due to misunderstood messages. Translate your custom text and email appointment messages into five languages with a few clicks.
Using the power of AI, create multilingual message sequences and rules that ensure every client receives the perfect message.
Create automated text, email or phone reminder messages for any appointments on your calendar. Clients can easily confirm, cancel or request to reschedule.
(Don't worry. We won't start bugging you on your cell phone.)
Do you need unique numbers for different locations or staff members? Reserve multiple phone numbers and assign them to fit your needs.
Effortlessly get permission to text your clients. Send an initial consent message letting clients know you send automated SMS texts. Or, require double-opt-in so clients can simply reply “Yes” to receive important messages from you.
Easily respond to your clients from the Apptoto website or directly from our real-time email notifications. Your clients will love that there is an actual person on the other end of the confirmation text messages they receive from your business.
Each message can be configured to only be sent if certain conditions are met. For example you can create a rule that sends a specific message to an appointment with the word “initial consultation” in the title.
Create auto-response bots that will take action when your clients reply to messages. For example: a custom thank you message sent to all clients who confirm or create an internal bot to notify the appropriate staff member when a client take actions.
Update contact records based on their preferred method of contact.
Appointment reminder software automatically sends texts, emails, or phone calls to clients before their appointments. It pulls appointment details from your calendar, sends messages on a schedule you set, and records confirmations, cancellations, and replies. The goal is simple: fewer no-shows and less staff time spent on manual reminder calls. Platforms like Apptoto also include two-way business messaging, so clients can confirm or reschedule by replying.
Yes. Apptoto reminders are two-way. Clients can reply to confirm, cancel, or ask to reschedule, and their response updates your confirmation tracking instantly. Your team sees every reply in one shared inbox and can text back directly. Confirmation status also syncs to your calendar, so you know at a glance who is coming in tomorrow.
Yes. Apptoto sends automated phone call reminders for clients who prefer phone calls over texts or emails. Clients press 1 to confirm during the call, and you can use text-to-speech or record the message in your own voice. Many businesses mix channels, texting most clients and calling the ones who don't respond to SMS appointment reminders.
A multi-touch sequence works best for most businesses: one reminder a few days to a week ahead, while clients still have time to reschedule, and a second one the day before or the morning of the appointment. Apptoto lets you send as many touches as you want per appointment and adjust the timing by appointment type.
Apptoto does. It connects directly to Google Calendar, Outlook, Office 365, Microsoft Exchange, Salesforce, Clio, Redtail, iCloud, and multiple other calendars and CRMs. It sends automated appointment reminders for every event on your calendar, no matter how the appointment was booked, and nothing about your scheduling workflow has to change.
Yes. Apptoto supports HIPAA-compliant messaging for healthcare practices, including opt-in management and audit logs, and the platform is SOC 2-compliant. Clinics, dental offices, and behavioral health practices use Apptoto to send patient reminders while meeting their compliance requirements.