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The Beauty of Automated Appointment Reminders
FeaturedAs the business world becomes more competitive, there's a need to do more with less time., In every industry, including healthcare, making every second count is now a key competitive element. In this regard, one of the most critical factors…

Improving Online Booking With “Availability Overrides”
Featured, Product NotesAre you tired of having to create fake appointments on your calendar to block off time on your Apptoto online booking pages? Have you wanted to add or adjust your availability easily? If you answered yes to either of these questions, you’re…

Yes! HIPAA-Compliant Appointment Reminders Are Now Available
Best PracticesOne method healthcare providers use to connect with their patients is by sending appointment reminders. The challenge then becomes ensuring those reminders align with the requirements spelled out in the Health Insurance Portability and Accountability…

How Appointment Reminders Can Improve Customer Satisfaction
Best PracticesAppointment reminders are a valuable tool in ensuring your business provides great customer satisfaction. Often, the stress of making and keeping appointments can interfere with employees’ ability to offer good customer service.
Appointment…

Apptoto Achieves SOC 2 Type 1 Certification: A Commitment to Security and Data Privacy
Product NotesApptoto is proud to announce that we have achieved SOC 2 Type 1 certification, demonstrating our commitment to security and data privacy for our customers and stakeholders.
What is SOC 2 Type 1 Certification?
The SOC 2 Type 1 certification…

Top 3 Reasons To Start Using Online Payments With Apptoto
Best PracticesIt's time to start using online payments. However, we know that adding a new step to your workflow can feel overwhelming. That’s why we are here to help. Let’s break down the top 3 reasons our clients are switching to using online payments…

Appointment Scheduling With Apptoto and Microsoft Teams
Featured, Product NotesMicrosoft Teams is a powerful collaboration and appointment scheduling platform that is quickly becoming a go-to solution for businesses of all sizes. One of the standout features of Microsoft Teams is its Virtual Meeting feature. Apptoto now…

Online Booking Is a Game Changer for Busy People
Best PracticesStuck in a Rut? Online Booking May Be Just What You Need
In our fast-paced world, getting overwhelmed with work, personal life, and everything in between happens easily.
You may have faced this stalemate as a business person or key decision-maker.…

Appointment Reminder Messages for the Holidays
Best PracticesWe all know how busy it can be during the holidays. In addition to life's usual busyness, adding holiday parties, shopping, baking, and other festivities to the list and keeping all those appointments straight can be an overwhelming task. That's…

Appointment Reminders Save You Time
Best PracticesThe average wait time for a medical appointment is currently 26 days. When someone misses an appointment, it sets everyone involved back by a month. The patient has to wait for care, and the provider loses out on business. Even public services,…

Apptoto Client Reminders vs. Goreminders: Which One Does Reminders Better?
Product NotesFaced with finding an appointment reminder and scheduling solution, many people just flip a virtual coin. There are so many solutions it's hard to know which is the best answer for a company or individual. Online searches aren't much help. Articles…

Why Retailers Need SMS Reminders
Best PracticesFrom managers to associates, suppliers to your sales team, and partners to customers, the range of people that need to share information in a retail environment can easily become overwhelming. SMS reminders are a simple and efficient way…

Do you ask your clients for reviews? If not, it’s time to start.
Best Practices, FeaturedWhy should I ask my clients for reviews?
If you don't already, it's time to start asking clients for reviews. 98% of customers read reviews before making a purchase. Not only that, but behind price, reviews are the second most considered…

Best Practices: Automated Appointment Reminders for Healthcare
Use Cases - Case StudiesMissed that appointment reminder?
That’ll be $50, please.
No-shows and late arrivals are common problems for many healthcare service providers. They create gaps in scheduling, reduce revenue, and make it difficult to run an efficient…

Less No-Shows, More Learning: A Case Study with Spanish55
Use Cases - Case StudiesAppointments can be a major struggle for any busy professional.
Doctors, dentists, and accountants all demand time that breaks up the normal work day and wreaks havoc on the daily routine.
But what about when the appointment is just for…

Apptoto Campaigns Help Streamline Covid-19 Vaccination Scheduling
Best PracticesFor many adults in this country and around the world, the process of signing up and scheduling our COVID-19 vaccination appointments has been challenging, to say the least! We have experienced slow or broken online scheduling pages; screen refresh…

How to Use Apptoto Campaigns for Covid-19 Vaccination Scheduling
Best PracticesSystem Overview
Carvajal Pharmacy in San Antonio, Texas, is one of Apptoto’s clients using our Campaigns and Scheduling products to maximize their efficiency and productivity for administering Covid-19 vaccines. If you are interested,…

Enhance your messaging with attachments and emoticons
Best PracticesIt is now easy to further customize and personalize your Apptoto messages with attachments, photos, and emoticons. Photos and emoticons are fully supported in both SMS and emails in a variety of messages types. Attachments of other types…

Apptoto’s seamless integration with Virtual Meetings
Product NotesBased on our data, we've seen a 10x increase in the number of virtual meetings this year! This change in behavior is almost certainly due to COVID; however Virtual Meetings are expected to stick around long after the world recovers from…

Helping Appointment Based Businesses Re-open/cover in 2020
Best PracticesAppointment based businesses were some of the hardest hit during the world-wide COVID-19 economic shutdown. Now, as the world begins to re-open, it's important that you (as the owner or manager of an appointment-based business) recover as…

Adapting to change using the Apptoto appointment scheduler
Product NotesIntroduction
We are hearing from clients that many of you are starting to re-open in lieu of the COVID-19 shutdown. As you begin to re-open you may find that you want to ask clients that had appointments during the shutdown to reschedule,…

Introducing “Compose to All” Appointments
Product NotesApptoto has had the ability to compose a message to multiple appointments at once for a while now; however, it has required you to manually check checkboxes for each appointment that you want messages to be sent to. The feedback we’ve received…

Recall Past Appointments with Apptoto Campaigns
Product NotesWe are reopening and reconnecting worldwide and many companies had to cancel appointments due to COVID-19. Losing those clients and that revenue is detrimental at any time, particularly when we are in recovery mode. Apptoto has a solution to…

Set your retail store up for success with online booking
Best PracticesWhether you need a quick 10-minute pickup option, an hour-long general shopping option, both, or more, we’ve got you covered. Need to only allow 5 people in the store at any given time? We can do that too! We can even seamlessly remind your…

Increase Telehealth Appointment Attendance
Best PracticesNews is changing by the minute and so is the world of healthcare. During the COVID-19 nationwide public health emergency, doctor’s visits have shifted from an in-office appointment to a focus on telehealth. In response to these changes, the…

3 Common Appointment Reminder Mistakes And How To Fix Them
Best PracticesWhile it may not feel like it, making mistakes when sending out appointment reminders is a common problem. So don’t worry, you’re in good company. Many appointment-based businesses treat reminders like a checkbox—either we do it, or we…

How to Increase Client Appointments with Online Scheduling
Best Practices2019 marked the first year that US consumers spent more time on their mobile device than watching TV. Though many appointment-based businesses are still investing in television ads, many have not taken the time to invest in an online scheduling…

Send Texts from A Business Landline
Product NotesAccording to an FCC study done in 2017, only 10% of the 455 million telephone numbers in the United States are landlines. A whopping 75% of those numbers belong to mobile phones. Majority of those landlines belong to businesses, while consumers…

4 Ways To Improve Client Text Appointment Reminders
Best PracticesDid you know 62% of no-shows occur simply because your client forgot? We get it. People are busy. Combat forgetfulness with an appointment reminder strategy that works. We have 4 easy ways for you to improve your client text appointment reminders.
…

Should I Send Text or Voice Reminders to My Clients?
Best PracticesSending appointment reminders to your clients is a necessity in today’s busy world. 62% of no-shows occur simply because your client forgot. To combat forgetfulness, send timely reminders with all of the information they need to show up…

Update To Cellular Carrier Filtering
Product NotesRecently Sprint and T-Mobile have increased their text filtering criteria causing some text messages to fail to send. Unfortunately, failed messages are not always able to be flagged by our service provider meaning that you might not have been…

Are Appointment Reminders HIPAA Compliant?
Product NotesHealthcare professionals spend hours each week sending reminders to their patients. Whether you or your staff are taking care of it, manually sending appointment reminders each day is a huge waste of your time. Did you know that you can send…

5 Holiday Campaigns to Boost Your Appointment Bookings
Best PracticesChristmas in October?
It might have been over a month ago when department stores started displaying their Christmas wares, but if you haven’t started prepping your business for the holidays, don’t worry, you aren’t alone. Many appointment-based…

How CPAs Can Use Text Messages for Appointment Scheduling
Best PracticesTax firms and CPAs are gearing up for their busiest time: the 2019 tax season. Don’t waste time reaching out individually to remind your clients to book their tax prep sessions. Instead, use text message appointment scheduling campaigns to…

87 Email Appointment Reminder Samples to Send Your Clients
Best PracticesYou're a business owner, not a copy writer. Rather than waste cycles trying to craft the perfect copy for your email appointment reminders, just use these 87 industry-specific appointment reminder samples!
For all client communication, you…

New Customization Features for Apptoto Booking Pages
Product NotesApptoto’s online scheduling pages just got better! Now, you can customize the look and feel of your booking page to match your business’s brand. Another great addition that our customers asked for is the ability to customize your availability…

21 Home Service Text Appointment Reminder Examples
Best PracticesRunning your own home services company is tough. As a business owner you have to wear so many hats each day like marketing, sales, foreman, accountant and office administrator. What if you could remove some of those hats and spend more time…

7 Auto Service Appointment Reminders for your Automotive Shop
Best PracticesSave Time with an Automotive Services Software
Reduce late arrivals and no-shows with Apptoto’s automotive service scheduling software. With Apptoto, send your customers quick appointment reminders via text, phone call or email. You don't…

Remind and Recall: 16 Patient Appointment Reminder Templates
Best PracticesDid you know that your patients prefer text messages appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation rate than email.
But, how do you get started?…

14 Spa and Hair Appointment Reminder Templates for the Modern Client
Best PracticesMissing a hair or spa appointment that you’ve been looking forward to for days, weeks, even months (hello, balayage, we’re looking at you) is the worst. Especially when that appointment is due to sheer forgetfulness and not an unavoidable…

9 Therapy Appointment Reminder Templates to Improve Patient Communication
Best PracticesYour patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions costing you time and money. Unfortunately, missed appointments are normally not on purpose. People simply forget. As a therapist…

How to Send an Appointment Reminder Text
Best PracticesYou run your own business. That means you have plenty of things to worry about, but reminding your clients when and where to show up shouldn’t be one of them. Learn how to schedule and send an automated appointment reminder text to your clients…

How To: Use Zapier to Add Appointments into Google Sheets
Best PracticesMany of our clients manage their appointment-based business through Google Sheets which can be a quick and easy way to keep all of your appointments in one place, especially if you aren’t using a CRM. But it can be cumbersome to continuously…

Three Things to Automate Today with Zapier
Best PracticesThe “Internet of Things” is a household phrase these days. You can automate anything from your home security system to your morning coffee with the touch of a button.
Automation has taken over our homes and is rapidly moving into our…

Appointment Reminders and Regulatory Compliance: FCC and TCPA
Best Practices
Apptoto, cannot provide legal advice, however we feel it's important to inform our users of the regulations surrounding automated appointment reminders. This information is not to be used as a substitute for legal counsel.
TLDR: If…

How to use Apptoto Webhooks
Product NotesApptoto Webhooks allow you to integrate Apptoto’s Appointment Messaging & Scheduling Platform further into your workflow, by triggering things to happen when certain events happen in Apptoto (e.g. when someone books an appointment with…

New Auto Messages Editor
Product NotesWe’ve recently started rolling out a new version of our “Auto Messages” tab inside of the Apptoto application. All new users have access to it, and all existing users can now try it. This blog post will cover some of the changes to…

Staff Messaging with Apptoto’s “To: Field” feature
Best PracticesWe all know now just how powerful and flexible Apptoto’s automated messages are for reminding your clients of their appointments, but what if you or your staff also need to receive reminder messages for all appointments? You can now use…

Feature Update: Apptoto Connect – Voice Message Enhancements
Best PracticesIf you’ve used the compose button on the Agenda or Inbox/Outbox view lately (i.e. our new “Apptoto Connect” feature), then you’ve noticed that you can now send Voice Call messages to one or more recipients easily from your Apptoto phone…

What is Apptoto?
Product NotesTyler Blair has been an account executive/support specialist with Apptoto for almost three years now. Recently he was interviewed for a podcast on Maximum Lawyer's website by Jim Hacking. Tyler does a great job explaining Apptoto and the…

Scheduling Apps That Can Save You Time
Best PracticesA Side-by-Side Comparison of Appointment-Booking Apps*
Staying on top of your business is getting easier every day thanks to time-saving apps and software like Apptoto. With a long list of features designed to streamline your daily operations,…

The 5 Best Apps for Small Business Owners
Founder StoriesWith at-your-fingertips access to everything from shopping to medical services, the modern business landscape is all about efficiency and customer service. Whether you’re selling artisanal soaps or architectural design, you need the right…

3 Ways Proper Scheduling Can Help You Nail Your Sales Pitch
Best PracticesPicture this: Your ideal sales scenario. Think about the time you need to prepare, the optimal setting, and the model client. Are you seeing it? The friendly banter, the clever pitch, the handshake that seals the deal? While it may be more fun…

Customized Appointment Reminder Timing Options
Best PracticesWhen setting up your Apptoto account, you may ask yourself - how will Apptoto fit my unique workflow? In most cases, the default reminder templates provided by Apptoto will be all you need to get started. These basic reminder templates are built…

How Text-Based Appointment Reminders & Confirmations are Changing Business for the Better
Best PracticesWant to know the one thing less convenient than making time to leave a detailed appointment-reminder voicemail? The answer is taking time out of your busy day to listen to that voicemail while scrambling for a pen or a note-taking app, then…

Top 5 Benefits of Personalized Appointment Reminders
Best Practices1. Fewer No-Shows & Last-Minute Cancellations
Give your clients and your support staff advanced notice of cancellations with friendly appointment reminders to avoid same-day cancellations and no-shows. Services like Apptoto allow you to…

Prevent “No-Shows” With Appointment Reminder Services
Best PracticesIf you’ve ever had the displeasure of preparing for an appointment, gathering your documents, and making your way to the designated meeting place only to find yourself idling in wait as usable minutes pass by with no word from your client,…

Staying Connected with Family Using Call Reminders
Best PracticesIt’s always fun to see our clients making use of Apptoto in ways we never thought of when we first built it. Most of our readers/users know us as simply an Appointment Reminder system; however Apptoto is really an appointment messaging platform…

Sneak Peek at a New Feature | How to Use Search in Apptoto
Best PracticesApptoto Releases New Search Feature
Apptoto has released a very powerful search feature that allows you to search for your customers, confirmed appointments, no-shows, custom fields, with robust reporting and messaging capabilities.
Apptoto…

Google’s My Business Appointment Links: Everything You Need to Know
Product NotesIt seems like every few months, the way people discover and interact with businesses online undergoes a new shift. From changes to search and social channels to new technology, evolving devices, and consumer habits, things are always in flux.
Search…

Accountability vs. Responsibility in Business
Founder StoriesMost business schools dive into existential topics that surround business but may seem superfluous to actual day-to-day operations. Two ideas often covered are accountability vs responsibility.
In the business world, we often see these terms…

Expect the Unexpected: A Playbook for Handling Unpredictable Schedule Changes
Best PracticesNo matter where you live, you’ve probably experienced unpredictable weather patterns over the last few years.
In the U.S., changing weather patterns have brought floods, storms, and huge snowfalls to new areas and at different times of…

Case Study: Wayne Metro Community Action Agency
Use Cases - Case StudiesWhen we profile businesses that use Apptoto, we tend to focus on the most common: healthcare clinics, dental offices, and lawyers. But these aren’t the only kinds of organizations that need help managing their schedules and keeping their constituents…

Understanding CAN-SPAM: U.S. Commercial Message Regulation
Best PracticesNow going on its 15th year as law, the 2003 CAN-SPAM act was originally signed by George W. Bush. As the internet, online businesses, and online marketing were growing, the law was meant to reign in some of the more insidious marketing practices…

How to Turn Complex Calendars into a Sleek Patient Scheduling Process
Best PracticesWhether your practice books 20-minute, 30-minute, or 90-minute appointments, there are common challenges and hurdles that come with booking, managing, and coordinating time between your business, its providers, and each and every one of your…

Survey Results: View Our Clients’ Success Using Apptoto!
Best PracticesWe recently conducted a survey of nearly 200 businesses using Apptoto to get feedback on how well we’re doing and to get insight that will drive our future priorities.
We were very pleased with the results!
Reviewing the data, it’s…

From Auto Replies to Custom Fields, Get the Most from Apptoto with These Functions!
Product NotesWe spoke with Tyler, one of our customer support specialists, about the needs and pain points our customers seek help with.
Luckily, Apptoto has an arsenal of tools that can make life a lot easier for businesses - and they're easy to use.
Check…

Canada’s Anti-Spam Law (CASL): Stay Compliant & Avoid Costly Fines
Best PracticesOn July 1, 2014, a sweeping piece of legislation called Canada’s Anti-Spam Legislation (CASL) went into effect. After a three-year grace period, it’s now time to comply.
Canadian businesses — or any business that sends electronic…

Apptoto + Hair Salons: A Case Study with M. Scott Salon
Use Cases - Case StudiesScott M is a world-renowned hairdresser and makeup artist.
Throughout the years, he has worked with a host of celebrities, including Danica Patrick, Sandra Bullock, and Liza Minelli.
In Salt Lake City, M. Scott Salon is known as a destination…

Tips and Tricks From Apptoto Customer Support [Part 1]
Best PracticesOur nimble support team is here to help you get the most out of Apptoto! We sat down with Jessica, one of our account executives/support specialists, to get the answers to a few frequently asked questions.
Jessica has been working for Apptoto…

Apptoto + Youth Sports: A Case Study with Homewood Baseball & Softball
Use Cases - Case StudiesHomewood Baseball and Softball Leagues (HBSL) brings the magic of baseball, t-ball, and softball to more than 900 kids in Homewood, Illinois, from the ages of four to 18.
The non-profit organization serves the community’s kids and their…

The Psychology Behind Consistently Confirming Appointments with Clients
Founder StoriesAppointments can be unpredictable.
Any business that operates with patient or client appointments knows that the logistics of booking, keeping, confirming, and managing appointments presents a number of huge challenges. People forget, they…

Creating an Intake Process that Benefits Businesses & Clients
Best PracticesFor almost any kind of business, the intake process is a critical component of building relationships.
How customers and clients feel when they first enter into a relationship with a business matters. And how a business organizes and manages…

Apptoto + Tutoring Businesses: A Case Study with Huntington Learning Center
Use Cases - Case StudiesWhen it comes to providing their children with an academic boost, there’s almost nothing parents won’t do.
But students and parents also lead incredibly busy lives. Between work, class, sports practice, and clubs/organizations, finding…

Tips and Tools for Structuring Your Veterinary Business
Best PracticesMost veterinarians chose their career path because of their love for animals.
They want the opportunity to do something meaningful and helpful. But in order to make that dream happen, veterinarians often need to also have a firm grasp of…

Apptoto Customer Case Study: Alberto Brothers Law
Use Cases - Case StudiesFor lawyers and other legal professionals, time is expensive.
Every minute spent doing anything other than billable legal work is time and money lost. So, it’s no surprise that Apptoto has been a popular tool among law firms and legal offices.…

7 Vital Personal Characteristics of a Successful Entrepreneur
Founder StoriesBeing an entrepreneur is not just about starting a company.
It’s about building value for yourself, your employees, and your customer.
This generally takes years of hard work, perseverance, and failure before it pays off. It’s no coincidence…

The Anatomy of a Successful Appointment Cancellation Policy
Best PracticesIf you run a business that relies on appointments, then you're all too familiar with the frustration of no-shows and late arrivals. It can create huge strain on your business (not to mention stress levels).
There have been many studies and…

The Simple Tool for Reducing Missed Therapy Appointments
Best PracticesAs a therapist, you’ve dedicated your professional life to supporting others.
You know your education and skills will likely benefit them greatly, but it’s not always an easy or short road. It may take months or years of work to help…

Getting the time right (dealing with multiple time zones)
Best PracticesIt goes without saying that appointment reminders should say the right time or else you risk hurting your business as opposed to helping. Sometimes getting the time right can actually be tricky. This typically applies if you hold appointments…

How-To: Schedule Appointment Reminders using Apptoto
Best PracticesThere are multiple ways to schedule appointment reminders using Apptoto once you've connected your calendar.
Approach #1) Manually
Apptoto allows you to schedule reminders manually through the Apptoto appointments interface. You can find…
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4 Ways Appointment Setting Apps Help Tutoring Centers Retain Clients
FeaturedAppointment-setting apps have become essential for most tutoring centers to streamline operations and avoid delays that may lead to a loss of clients. Scheduling apps enhance customer service by enabling tutors to serve and ultimately retain more clients efficiently. Tutoring centers struggling with miscommunications and no-shows can reduce, if not eliminate, this problem by investing in an effective appointment-setting app like Apptoto Appointment Setting. What Is Appointment Scheduling Software? Online scheduling software simplifies the entire appointment process, making it easy for tutors and students to update appointment details within the app. Scheduling sessions, sending reminders, and other messaging needed to fully teach students can all be accomplished using one simple tool. Appointment scheduling software has key features such as SMS Text appointment reminders, staff and customer administration, and calendar integration. Some of its advanced features include payment and income processing and mobile compatibility. As such, appointment scheduling software lets you update your work scheduling process and increase the productivity of your tutoring business. Why Tutoring Centers Need Appointment Setting Apps Tutoring classes, primarily online, have become popular over the last several years. However, tutoring students is not easy because of […]