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Streamline Online Booking with 6 New Updates from Apptoto
Product NotesThere is no question that online appointment scheduling software has transformed business for appointment-based companies.
By offering online booking pages, you empower customers to schedule appointments at their convenience, on their terms,…

Translate Appointment Messages into Multiple Languages with AI
Product NotesWhen communicating with your clients or patients about upcoming visits, providing superior customer experience isn’t just about sending appointment reminders (although it is a critical first step). Delivering personalized messages using your…

Two-Factor Authentication Updates Boost Team Security in Apptoto
Product NotesSafeguarding our personal and professional data online has never been more crucial, given the neverending attempts to hack our information. It’s why two-factor authentication (2FA) has transitioned from being a "nice to have" to a "non-negotiable"…

Apptoto vs. Google Appointment Scheduling for Businesses
Best PracticesOnline appointment scheduling has transformed how we book appointments with our dentists, doctors, hair stylists, and even auto mechanics. So much so that nearly 70% of people now prefer to book appointments online instead of calling an office.
Businesses…

How to Send Appointment Reminder Text Messages That Don’t Annoy Clients
Best PracticesAn appointment reminder text message is a great way to show your clients, patients, or colleagues that you value their time and that they're important to you. This is also true when you acquire new customers or patients and want to help them…

5 Ways to Book More Appointments for Your Business
Best PracticesFor a business to thrive, its owners and employees must constantly look for ways to meet and exceed their customers' expectations. For appointment-based businesses, a simple way to reduce the headache and hassle of trying to book more appointments…

4 Ways Appointment Booking Apps Help Tutoring Centers Retain Clients
Use Cases - Case StudiesAppointment booking apps have become essential for most tutoring centers to streamline operations and avoid delays that may lead to a loss of clients. Booking apps enhance customer service by enabling tutors to serve and ultimately retain more…

The Beauty of Automated Appointment Reminders
Best PracticesAs the business world becomes more competitive, there's a need to do more with less time. In every industry, including healthcare, making every second count is now a key competitive element. In this regard, one of the most critical factors is…

Control Your Online Schedule with “Availability Overrides”
Product NotesAre you tired of having to create fake appointments on your calendar to block off time on your Apptoto online booking pages? Have you wanted to add or adjust your schedule availability online easily? You're in luck if you answered yes to either…

Yes! HIPAA-Compliant Text Messaging Is Now Available in Apptoto
Best PracticesOne method healthcare providers use to connect with their patients is by sending appointment reminders. The challenge then becomes ensuring those reminders align with the requirements spelled out in the Health Insurance Portability and Accountability…

Improve Customer Satisfaction by Sending Appointment Reminders
Best PracticesAppointment reminders are valuable in ensuring your business provides great customer satisfaction. Often, the stress of making and keeping appointments can interfere with employees’ ability to offer good customer service.
Appointment reminders…

Apptoto Achieves SOC 2 Type 1 Certification: A Commitment to Security and Data Privacy
Product NotesApptoto is proud to announce that we have achieved SOC 2 Type 1 certification, demonstrating our commitment to security and data privacy for our customers and stakeholders.
What is SOC 2 Type 1 Certification?
The SOC 2 Type 1 certification…

Top 3 Reasons To Start Using Online Payments With Apptoto
Best PracticesIt's time to start using online payments. However, we know that adding a new step to your workflow can feel overwhelming. That’s why we are here to help. Let’s break down the top 3 reasons our clients are switching to using online payments…

Appointment Scheduling With Apptoto and Microsoft Teams
Product NotesMicrosoft Teams is a powerful collaboration and appointment-scheduling platform that is quickly becoming a go-to solution for businesses of all sizes. One of the standout features of Microsoft Teams is its Virtual Meeting feature. Apptoto now…

Online Appointment Booking Is a Game Changer for Busy People
Best PracticesStuck in a Rut? Online Booking May Be Just What You Need
In our fast-paced world, getting overwhelmed with work, personal life, and everything in between happens easily.
You may have faced this stalemate as a business person or key decision-maker.…

Gift Yourself More Bookings with Holiday Appointment Reminders
Best PracticesWe all know how busy it can be during the holidays. In addition to life's usual busyness, adding holiday parties, shopping, baking, and other festivities to the list and keeping all those appointments straight can be overwhelming. That's why…

Advantages of Appointment Reminders: Save Time & Boost Bookings
Best PracticesIn the age of digital distraction, it is essential that busy people have a proven way to remind them about appointments. The advantages of automated appointment reminders to inform clients or patients about upcoming visits are clear when you…

Apptoto vs. GoReminders: Which Does Client Reminders Better?
Product NotesFaced with finding an appointment reminder and scheduling solution, many people just flip a virtual coin. There are so many solutions it's hard to know which is the best answer for a company or individual. Online searches aren't much help. Articles…

Why Retailers Need SMS Reminders
Best PracticesFrom managers to associates, suppliers to your sales team, and partners to customers, the range of people who need to share information in a retail environment can easily become overwhelming. SMS reminders are a simple and efficient way to automate…

Do you ask clients for reviews? If not, it’s time to start.
Best PracticesWhy should I ask clients for reviews?
If you don't already, it's time to start asking clients for reviews. 98% of customers read reviews before making a purchase. Not only that, but behind price, reviews are the second most considered thing…

Best Practices: Automated Appointment Reminders for Healthcare
Use Cases - Case StudiesMissed that appointment reminder from your doctor?
That’ll be $50, please.
No-shows and late arrivals are common problems for many healthcare providers. They create gaps in scheduling, reduce revenue, and make it difficult to run an…

Less No-Shows, More Learning: A Case Study with Spanish55
Use Cases - Case StudiesAppointments can be a major struggle for any busy professional. Doctors, dentists, and accountants all demand time that breaks up the normal work day and wreaks havoc on the daily routine.
But what about when the appointment is for personal…

Apptoto Campaigns Help Streamline Covid-19 Vaccination Scheduling
Best PracticesFor many adults in this country and around the world, the process of signing up and scheduling our COVID-19 vaccination appointments has been challenging, to say the least! We have experienced slow or broken online scheduling pages. Or worse,…

How to Use Apptoto Campaigns for Covid-19 Vaccination Scheduling
Best PracticesManaging the complexities of scheduling COVID-19 vaccines according to the CDC's precise guidelines is no easy feat. But Carvajal Pharmacy in San Antonio, Texas, is one of Apptoto’s clients using our Campaigns and Scheduling products to create…

Enhance your messaging with attachments and emoticons
Best PracticesApptoto has made it easier than ever to customize and personalize your customer messages with attachments, photos, and emoticons. Files and photos can be attached to appointment reminder messages, appointment follow-up messages, and appointment…

Apptoto’s seamless integration with Virtual Meetings
Product NotesBased on our data, we've seen a 10x increase in the number of virtual meetings this year! This change in behavior is almost certainly due to COVID; however, Virtual Meetings are expected to stick around long after the world recovers from COVID.
We've…

Helping Appointment Based Businesses Recover After COVID
Best PracticesAppointment-based businesses were some of the hardest hit during the worldwide COVID-19 economic shutdown. Now, as the world begins to re-open, it's important that you (as the owner of manager of an appointment-based business) recover from…

Make Rescheduling Effortless with Apptoto’s Appointment Scheduler
Product NotesWe are hearing from clients that many of you are starting to re-open in lieu of the COVID-19 shutdown. As you begin to re-open, you may want to ask clients who had appointments during the shutdown to reschedule. Or, you might find yourself…

Introducing “Compose to All” Appointments
Product NotesApptoto has had the ability to message multiple appointments at once for a while now. However, doing so required you to manually check checkboxes for each appointment you want to send messages. We’ve received feedback that doing so is time-consuming…

Rebook Past Clients & Reconnect with Apptoto Campaigns
Product NotesWe are reopening and reconnecting worldwide after many companies had to cancel appointments due to COVID-19. Losing those clients and that revenue is detrimental at any time, particularly when we are in recovery mode. Learn how to reengage with…

Set your Retail Store up for Success with Appointment Scheduling
Best PracticesWhether you want to limit the number of customers in your store at any given time or want to provide a 1-on-1 shopping experience, Apptoto has you covered. When you set up appointment scheduling for your retail store, you can create shopping…

Increase Telehealth Appointment Attendance with Reminder Messages
Best PracticesNews is changing by the minute, and so is the world of healthcare. During the COVID-19 nationwide public health emergency, doctor’s visits have shifted from in-office appointments to telehealth. The Office for Civil Rights (OCR) at the Department…

3 Common Appointment Reminder Mistakes And How To Fix Them
Best PracticesWhile it may not feel like it, making mistakes when sending out appointment reminders is a common problem. So don’t worry, you’re in good company. Many appointment-based businesses treat reminders like a checkbox—either we do it, or we…

How to Increase Client Appointments with an Online Scheduling Tool
Best Practices2019 marked the first year that US consumers spent more time on their mobile devices than watching TV. Surprisingly, many appointment-based businesses are still investing in television ads. However, many have not taken the time to invest in…

Send Texts from Your Business Landline
Product NotesAccording to an FCC study done in 2017, only 10% of the 455 million telephone numbers in the United States are landlines. A whopping 75% of numbers are mobile phones. Most of those landlines belong to businesses, while consumers rely primarily…

4 Ways To Improve Text Appointment Reminders to Clients
Best PracticesDid you know 62% of no-shows occur simply because clients forget their appointments? We get it. People are busy. Combat forgetfulness with a text message appointment reminder strategy that works. We have four easy ways for you to improve your…

Should I Send Text or Voice Reminders to My Clients?
Best PracticesSending appointment reminders to your clients is a necessity in today’s busy world. 62% of no-shows occur simply because your client forgot. To combat forgetfulness, send timely appointment reminders with all of the information the client…

Limit Impact of Cellular Carrier Filtering on Your Business Messaging
Product NotesRecently, Sprint and T-Mobile have increased their text filtering criteria, causing some text messages to fail to send. Unfortunately, our service provider does not always flag failed messages. This means you might not have been alerted to messages…

How to Keep Patient Messaging HIPAA Compliant?
Product NotesHealthcare professionals spend hours each week sending reminders to their patients. Whether you or your staff are taking care of it, manually sending messages to patients about their upcoming appointments is a huge waste of your time. Did you…

5 Holiday Campaigns to Boost Your Appointment Bookings
Best PracticesChristmas in October?
It might have been over a month ago when department stores started displaying their Christmas wares, but if you haven’t started prepping your business for the holidays, don’t worry, you aren’t alone. Many appointment-based…

How CPAs Can Use Text Messages for Appointment Scheduling
Best PracticesStarting in the fall, tax firms and CPAs start gearing up for their busiest time: the upcoming tax season. Don’t waste time reaching out individually to remind your clients to book their tax prep sessions. Instead, use text message messaging…

87 Appointment Reminder Samples to Send Your Clients
Best PracticesYou're a business owner, not a copywriter. Rather than waste cycles trying to craft the perfect copy for your text or email appointment reminders, just use these 87 industry-specific appointment reminder samples!
For all client communication,…

New Customization Features for Apptoto Booking Pages
Product NotesApptoto’s online scheduling just got better! Now, you can customize the look and feel of your booking pages to match your business’s brand. Another great addition that our customers asked for is the ability to customize your availability…

21 Home Service Text Appointment Reminder Examples
Best PracticesRunning your own home services company is tough. As a business owner, you wear many hats each day, like marketing, sales, foreman, accountant, and office administrator. What if you could remove some of those hats and spend more time growing…

7 Auto Service Appointment Reminders for your Automotive Shop
Best PracticesSave Time with Automotive Services Software
Reduce late arrivals and no-shows with Apptoto’s automotive service scheduling software. With Apptoto, send your customers quick appointment reminders via text, phone call, or email. You don't run…

Remind and Recall: 16 Patient Appointment Reminder Templates
Best PracticesDid you know that your patients prefer text message appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation rate than email.
But how do you get started?…

14 Spa and Hair Appointment Reminder Templates for the Modern Client
Best PracticesMissing a hair or spa appointment that you’ve been looking forward to for days, weeks, even months (hello, balayage, we’re looking at you) is the worst. Especially when that appointment is due to sheer forgetfulness and not an unavoidable…

9 Therapy Appointment Reminder Templates to Improve Patient Communication
Best PracticesYour patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions, costing you time and money. Unfortunately, missed therapy appointments are normally not on purpose. People simply forget.…

How to Text Appointment Reminders to Your Clients
Best PracticesYou run your own business. That means you have plenty of things to worry about, but reminding your clients when and where to show up shouldn't be one of them. Learn how to schedule and send automated text message appointment reminders to your…

How To Use Apptoto’s Zapier Integration to Add Appointments to Google Sheets
Best PracticesMany of our clients manage their appointment-based business through Google Sheets. This can be a quick and easy way to keep all of your appointments in one place, especially if you aren’t using a CRM. But it can be cumbersome to continuously…


Three Tasks to Streamline Using Zapier and Apptoto Automation
Best PracticesThe “Internet of Things” is a household phrase these days. You can automate anything from your home security system to your morning coffee with the touch of a button.
Automation has taken over our homes and is rapidly moving into our…


Appointment Reminders and Regulatory Compliance: FCC and TCPA
Best Practices
Apptoto cannot provide legal advice. However, we feel it's important to inform our users of the Federal Communications Commission (FCC) and Telephone Consumer Protection Act (TCPA) regulations surrounding automated appointment reminders. …

How to use Apptoto Webhooks
Product NotesApptoto Webhooks allow you to integrate Apptoto’s Appointment Messaging & Scheduling Platform further into your workflow by triggering things to happen when certain events happen in Apptoto (e.g., when someone books an appointment with…

New Auto Messages Editor
Product NotesWe’ve recently started rolling out a new version of our “Auto Messages” tab inside of the Apptoto application. All new users have access to it, and all existing users can now try it. This blog post will cover some of the changes to how…

Staff Messaging with Apptoto’s “To: Field” feature
Best PracticesWe all know now just how powerful and flexible Apptoto’s automated messages are for reminding clients about appointments, but what if you or your staff also need to receive reminder messages for all appointments? You can now use Apptoto’s…

Feature Update: Apptoto Voice Call Message Enhancements
Best PracticesIf you’ve used the compose button on the Agenda or Inbox/Outbox view lately, then you’ve noticed that you can now send Voice Call messages to one or more recipients easily from your Apptoto phone number.
The Compose button can be…

What is Apptoto?
Product NotesApptoto is an automated appointment reminder and online scheduling solution for appointment-based businesses.
The robust appointment management platform was born out of our founder's passion for helping businesses communicate more efficiently…

Calm the Calendar Chaos: A Comparison of 8 Top Appointment Scheduling Apps [2023]
Best PracticesA Side-by-Side Comparison of 8 Appointment Scheduling Apps in 2023
Just a few years ago, businesses thought that offering online appointment scheduling to customers was more of a “nice-to-have” than a necessity. Fast forward to the present,…

The 5 Best Apps for Small Business Owners
Founder StoriesWith at-your-fingertips access to everything from shopping to medical services, the modern business landscape is all about efficiency and customer service. Whether you’re selling artisanal soaps or architectural design, you need the right…

3 Ways Proper Scheduling Can Help You Nail Your Sales Pitch
Best PracticesPicture this: Your ideal sales scenario. Think about the time you need to prepare, the optimal setting, and the model client. Are you seeing it? The friendly banter, the clever pitch, the handshake that seals the deal? While it may be more fun…

Customized Appointment Reminder Timing Options
Best PracticesWhen setting up your Apptoto account, you may ask yourself – how will Apptoto fit my unique workflow? In most cases, the default Automated Appointment Reminders templates provided by Apptoto will be all you need to get started. These basic…

How Text Appointment Reminders & Confirmations are Changing Business for the Better
Best PracticesWant to know the one thing less convenient than leaving a detailed appointment reminder voicemail? The answer is taking time out of your busy day to listen to that voicemail while scrambling for a pen or a note-taking app, then listening to…

5 Benefits of Personalized Appointment Reminders for Law Firms
Best Practices1. Fewer No-Shows & Last-Minute Cancellations
Avoid same-day cancellations and no-shows by notifying your clients about their upcoming appointments using friendly, personalized appointment reminders. With an appointment reminder service…


Staying Connected with Family Using Call Reminders
Best PracticesIt’s always fun to see our clients making use of Apptoto in unique and creative ways. Most of our readers/users know us as simply an Appointment Reminder system. However, Apptoto is an appointment messaging platform that can be used creatively.…

Uncover Appointment & Client Insights with Apptoto Search
Best PracticesApptoto Releases Search Feature
Apptoto has released a very powerful search feature that allows you to search for customers, confirmed appointments, no-shows, and custom fields, with robust reporting and messaging capabilities.
How Can You…

Google’s Business Profile Appointment Links: Everything You Need to Know
Product NotesIt seems like every few months, the way people discover and interact with businesses online undergoes a new shift. From changes to search and social channels to new technology, evolving devices, and consumer habits, things are always in flux.
Search…

Accountability vs. Responsibility in Business
Founder StoriesMost business schools dive into existential topics that surround business but may seem superfluous to actual day-to-day operations. Two ideas often covered are accountability vs. responsibility.
In the business world, we often see these terms…

Expect the Unexpected: A Playbook for Handling Unpredictable Schedule Changes
Best PracticesNo matter where you live, you’ve probably experienced erratic weather patterns over the last few years that have completely changed your entire schedule/day last minute.
In the U.S., changing weather patterns have brought floods, storms,…

Case Study: Wayne Metro Community Action Agency
Use Cases - Case StudiesWhen we profile businesses that use Apptoto, we tend to focus on the most common: healthcare clinics, dental offices, and lawyers. But these aren’t the only kinds of organizations needing help managing their schedules and keeping their constituents…

Understanding CAN-SPAM: U.S. Commercial Message Regulation
Best PracticesNow going on its 15th year as law, the 2003 CAN-SPAM Act was originally signed by George W. Bush. As the internet, online businesses, and online marketing were growing, the law was meant to reign in some of the more insidious marketing practices…

How to Turn Complex Calendars into a Sleek Patient Scheduling Process
Best PracticesWhether your practice books 20-minute, 30-minute, or 90-minute appointments, there are common challenges and hurdles that come with booking, managing, and coordinating time between your business, its providers, and each and every one of your…

Survey Finds Businesses Sharply Reduce No-Shows with Apptoto
Best PracticesWe recently conducted a survey of nearly 200 businesses using Apptoto to get feedback on how well we’re doing and to get insight that will drive our future priorities.
We were very pleased with the results!
Reviewing the data, it’s…

Apptoto Custom Features Spotlight: From Auto Replies to Custom Fields
Product NotesWe spoke with Tyler, one of our customer support specialists, about the needs and pain points our customers seek help with. Luckily, Apptoto has an arsenal of custom features to make life much easier for businesses. Best of all, they're easy…

Canada’s Anti-Spam Law (CASL): Stay Compliant & Avoid Costly Fines
Best PracticesOn July 1, 2014, a sweeping piece of legislation called Canada’s Anti-Spam Legislation (CASL) went into effect. After a three-year grace period, it’s now time to comply.
Canadian businesses—or any business that sends electronic messages…

Apptoto + Hair Salons: A Case Study with M. Scott Salon
Use Cases - Case StudiesScott M is a world-renowned hairdresser and makeup artist.
Throughout the years, he has worked with a host of celebrities, including Danica Patrick, Sandra Bullock, and Liza Minelli.
In Salt Lake City, M. Scott Salon is a destination for…

Tips and Tricks From Apptoto Customer Support [Part 1]
Best PracticesOur nimble customer support team is here to help you get the most out of Apptoto! We sat down with Jessica, one of our account executives/support specialists, to get the answers to a few frequently asked questions.
Jessica has been working…

Patient Appointment Reminders Help Broomfield Family Practice Reduce No-Shows 42%
Use Cases - Case Studies
Apptoto + Youth Sports: A Case Study with Homewood Baseball & Softball
Use Cases - Case StudiesHomewood Baseball and Softball Leagues (HBSL) brings the magic of baseball, t-ball, and softball to more than 900 kids in Homewood, Illinois, from the ages of four to 18.
The non-profit organization allows the community’s kids to learn…

The Psychology Behind Consistently Confirming Appointments with Clients
Founder StoriesAppointments can be unpredictable.
Any business that operates with patient or client appointments knows that the logistics of booking, keeping, confirming, and managing appointments presents a number of huge challenges. People forget, don’t…

Creating an Intake Process that Benefit Both the Business & Client
Best PracticesFor almost any kind of business, the client intake process is a critical component of building relationships.
How customers and clients feel when they first enter into a relationship with a business matters. And how a business organizes and…

Helping Grow Tutoring Business: Huntington Learning Center Case Study
Use Cases - Case StudiesWhen it comes to providing their children with an academic boost, there’s almost nothing parents won’t do.
But students and parents also lead incredibly busy lives. Finding the right time for tutoring and academic development can be tricky…

Tips and Tools for Structuring Your Veterinary Business
Best PracticesMost veterinarians choose their career path because of their love for animals.
They want the opportunity to do something meaningful and helpful. But in order to make that dream happen, veterinarians often need to also have a firm grasp of…

Apptoto Customer Case Study: Alberto Brothers Law
Use Cases - Case StudiesFor lawyers and other legal professionals, time is expensive.
Every minute spent doing anything other than billable legal work is time and money lost. So, it’s no surprise that Apptoto is a popular appointment management app for law firms…

7 Vital Personal Characteristics of a Successful Entrepreneur
Founder StoriesBeing an entrepreneur is not just about starting a company.
It’s about building value for yourself, your employees, and your customers.
This generally takes years of hard work, perseverance, and failure before it pays off. It’s no…

The Anatomy of a Successful Appointment Cancellation Policy
Best PracticesIf you run a business that relies on appointments, then you're all too familiar with the frustration of no-shows and late arrivals. It can create a huge strain on your business (not to mention stress levels).
There have been many studies…

The Simple Tool for Reducing Missed Therapy Appointments
Best PracticesAs a therapist, you’ve dedicated your professional life to supporting others.
You know your education and skills will likely benefit them greatly, but it’s not always an easy or short road. It may take months or years of work to help…

Getting the time right (dealing with multiple time zones)
Best PracticesIt goes without saying that appointment reminders should say the right time, or else you risk hurting your business as opposed to helping. Sometimes, getting the time right can actually be tricky. This typically applies if you hold appointments…

How-To: Schedule Appointment Reminders using Apptoto
Best PracticesThere are multiple ways to schedule appointment reminders using Apptoto once you've connected your calendar.
Approach #1) Manually
Apptoto allows you to schedule reminders manually through the Apptoto appointments interface. You can find…
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Acuity Scheduling vs Apptoto: Which is Best for Scheduling & Customer Engagement
Featured, Product NotesTurning one-time visitors into loyal, returning clients hinges on your team’s ability to provide consistently outstanding customer service at every interaction. Each step—from how easy it is to book an appointment to the quality of service you provide—is a reflection of your business. An excellent appointment management system doesn’t just make it simple for clients to book appointments with you online. It acts as an extension of your customer service team, automatically keeping clients informed and engaged leading up to and after their appointments. Not to mention, when your team isn’t manually scheduling and rescheduling appointments or sending reminders, they can focus more time and attention on providing exceptional, personal customer service that keeps clients coming back again and again. Apptoto and Acuity Scheduling both offer robust online booking software that helps businesses automate appointment scheduling and messaging. But when it comes to helping you add the extra personalized touch, which platform is best for your company? Check out how Apptoto and Acuity Scheduling compare in nine categories to find the right fit for you and your clients.