November 1, 2026 - Canadian Time Zone Change

British Columbia, Alberta, the Northwest Territories and Manitoba stop changing their clocks on November 1, 2026. If your business is in one of them, open Apptoto’s Time zone check page as soon as you can. It switches your settings and shows you which appointments to fix.

What is happening

On November 1, 2026, the US “falls back” one hour, as it does every year. British Columbia, Alberta, the Northwest Territories and Manitoba do not. They stay on the time they are on now, all year round.

The time zones named Pacific Time (US & Canada), Mountain Time (US & Canada) and Central Time (US & Canada) follow the US clock. From November 1, 2026 to March 14, 2027, they are an hour behind the clocks in these provinces, even though “Canada” is in the name.

Each province now has its own time zone in Apptoto, Google Calendar and Microsoft Outlook. See Which time zone is yours at the bottom of this page.

What happens if you do nothing

If Apptoto or your calendar app is still set to Pacific, Mountain or Central Time, then between November 1 and March 14:

• Your booking pages offer times an hour off from your business hours. If you are open 9am to 5pm, clients see openings from 10am to 6pm.
• Your calendar shows online bookings an hour earlier than the time the client picked.
• Reminders go out an hour later than you set them.
• Phones and computers that have updated themselves show your appointments an hour later than your calendar app does.

What to do

1. Open the Time zone check page. Log in to Apptoto and go to www.apptoto.com/portal2/canadian_timezone_check. You can also find it under Settings > Contact Info: click the link below Your Time Zone.

2. Say where your calendars are. The page asks Are all of your calendars in the same location? If they are, click British Columbia, Alberta or Manitoba; the page shows its best guess. If they are not, for example a head office in Toronto with staff in Alberta, click No, they’re in different locations and choose a location for your account and for each calendar. The table at the bottom of this article shows which one to pick.

3. Switch your Apptoto settings. Under 1. Your Apptoto settings, the page lists your account, each calendar and each booking page with a fixed time zone, and what each one is set to now. Click Switch to British Columbia (or Alberta or Manitoba), or Save and switch if your calendars are in different locations. It changes them all at once. This changes Apptoto’s settings only; your calendar app’s time zone is the next step. A calendar set to a different time zone on purpose, for example for an office in another province, is left alone unless you check Also switch next to it.

4. Change your calendar app. Under 2. Your calendar app, the page shows the steps for Google Calendar, Outlook or Salesforce. They are also below. The time zone is set separately for each user, not just for the calendar. If your receptionist or staff add appointments from their own Google, Outlook or Salesforce account, each of them needs to change it too, or the appointments they add are still saved on the old time zone.

5. Check the appointments that look an hour off. See Checking your appointments below.

Do steps 3 and 4 on the same day if you can, so Apptoto and everyone’s calendar app switch together. Until they all match, new appointments are saved on two different clocks. Step 5 can wait, and you can come back to the page as often as you like. Appointments you have already moved or left drop off the list.

Checking your appointments

Section 3. Appointments that look an hour off lists your appointments between November 1 and March 14 that look like they were meant for an hour earlier than the time they are at now. For each one it shows:

• Now at: the time on your province’s clock.
• Probably meant: an hour earlier.
• Why: the reason it looks off, for example Entered in Google Calendar on Pacific Time (US), or Booked online before our Oct 15 time zone update.

You know your appointments best, so check each one before you change it:

• If it was really meant for the earlier time, check it and click Move checked an hour earlier. Apptoto moves it in Apptoto and in your Google Calendar or Outlook, the same as if you edited it there yourself.
• If the time it is at now is right, for example a call with a client in another time zone, check it and click Leave checked as they are.

If you have a lot of appointments, the page shows them a month at a time. Click each month at the top of the list. When you move more than 20 at once, they are moved in the background. Refresh the page after a few minutes to see what is left.

Repeating appointments

Repeating appointments from Google Calendar or Outlook are listed once per series, under Repeating appointments to fix in your calendar. Fix each series in the calendar app it comes from, for the whole series at once. Its time zone changes and the time stays what you entered, so occurrences before November 1 do not move. Apptoto picks up the change at the next sync and the series drops off the list.

Google Calendar

1. Open one occurrence of the series in Google Calendar and click Time zone next to the date and time.

2. Set the event time zone to your city (for example Vancouver, Edmonton or Winnipeg).

3. Set the time to the Probably meant time from the Time zone check page, save, and choose All events.

Microsoft Outlook / 365

1. Open the series in Outlook and choose The entire series.

2. Click Time Zones on the ribbon and choose (UTC-07:00) Pacific Time (British Columbia), (UTC-06:00) Mountain Time (Alberta) or (UTC-05:00) Manitoba.

3. Set the start time to the Probably meant time from the Time zone check page and save. Only the person who organized a meeting can change it.

Repeating appointments created in Apptoto fix themselves when you switch your settings.

Appointments the page can’t judge

Some appointments were saved without a time zone of their own, usually because another scheduling system added them. The page lists these separately under Appointments we can’t judge, with a few examples. If they come from another system, set that system’s time zone to your city there too.

Changing your calendar app

Google Calendar

1. In Google Calendar, click the gear icon and choose Settings.

2. Under General > Time zone, set Primary time zone to your city’s time zone: for example Vancouver, Edmonton or Winnipeg.

3. Under Settings for my calendars, click each calendar you use for appointments and check its Time zone too.

4. Repeat steps 1 and 2 for every user who adds appointments to your calendars from their own Google account.

Microsoft Outlook / 365

1. Install the latest Windows updates. Microsoft’s new time zones arrived in the October 2026 Windows update.

2. In Windows, go to Settings > Time & language > Date & time and set Time zone to (UTC-07:00) Pacific Time (British Columbia), (UTC-06:00) Mountain Time (Alberta) or (UTC-05:00) Manitoba.

3. In Outlook for Windows, go to File > Options > Calendar > Time zones and choose the same time zone.

4. In Outlook on the web or the new Outlook, go to Settings > General > Language and time and set the time zone there too.

5. Repeat for every user who adds appointments to your calendars from their own computer or Outlook account.

Salesforce

1. In Salesforce, click your profile picture and choose Settings.

2. Under My Personal Information > Language & Time Zone, set Time Zone to the one ending in (America/Vancouver), (America/Edmonton) or (America/Winnipeg), and save. Salesforce still labels them Pacific, Mountain or Central Standard/Daylight Time, but they follow the new rules.

3. Repeat for every Salesforce user who adds appointments. The Time zone check page lists each Salesforce user Apptoto syncs and the time zone they are on now.

4. Your Salesforce administrator can also set the company’s default time zone under Setup > Company Information. It is used for new users; it does not change existing users.

Your computer or phone may switch on its own

Windows computers and phones that set their time zone automatically may move to the new time zone by themselves. That is the same switch. Make sure Apptoto and everyone else’s calendar settings match it.

What Apptoto has done

• Apptoto’s time zone information has been updated for the change.
• British Columbia, Alberta, Manitoba and Yukon now appear in the time zone lists in Apptoto, just below the US time zones.
• Appointments that Apptoto adds to a Microsoft Outlook or Microsoft 365 calendar use Microsoft’s new British Columbia, Alberta and Manitoba time zones.
• The Time zone check page switches your settings and finds the appointments to fix. Nothing changes until you click a button on it.

Which time zone is yours

Where your business is	Apptoto	Google Calendar	Outlook / Windows	Salesforce
British Columbia (most of the province), Dawson Creek, Fort St. John, Creston, Fort Nelson	British Columbia	Vancouver	(UTC-07:00) Pacific Time (British Columbia)	America/Vancouver
BC’s East Kootenay (Cranbrook, Kimberley, Fernie, Sparwood, Elkford, Invermere, Golden, Radium)	Alberta	Edmonton	(UTC-06:00) Mountain Time (Alberta)	America/Edmonton
Alberta, the Northwest Territories, Lloydminster	Alberta	Edmonton	(UTC-06:00) Mountain Time (Alberta)	America/Edmonton
Manitoba	Manitoba	Winnipeg	(UTC-05:00) Manitoba	America/Winnipeg
Yukon, Saskatchewan, Nunavut	Nothing changes for you
Northwestern Ontario (Kenora, Rainy River, Dryden)	Contact support
Anywhere in the US	Nothing changes for you

Arizona is on the same clock as British Columbia from now on, and Saskatchewan is on the same clock as Alberta. If you chose one of those to get around the change, your times are right and you do not need to switch.

Still seeing the wrong time?

Contact us at support@apptoto.com with your Apptoto username, one appointment that looks wrong, and the time it should be at. We will look at your account with you.