We are reopening and reconnecting worldwide and many companies had to cancel appointments due to COVID-19. Losing those clients and that revenue is detrimental at any time, particularly when we are in recovery mode. Apptoto has a solution to use our Campaigns tool to search your appointment books through a set time range and tell the system to target clients who have not been back or rebooked an appointment.
We’ll do the work to get them back on your calendar and in your active rolodex. We will automatically pull out any duplicates and any appointments that have already rebooked – even in the future. The guesswork is taken out of your follow-up and you will be able to dedicate your time to meeting with your rebooked clients.
The first step is creating a new Campaign and choosing Appointments on a Calendar as the group of recipients. Once the specifics are chosen for your calendar and the time frame of appointments, you will be able to fully customize the messages you want to send.
Day 1 - First Text
Our last appointment with you had to be cancelled and we want to make it up to you! Choose a time for your session here: https://mycompany.apptoto.com | reply ‘n’ to opt-out
Day 4 - Email Reach-out
We want to make sure you heard about our offer! Your last appointment with our team had to be cancelled and we’ve missed you. Would love to reconnect at a time that works for you, you can find one here: https://mycompany.apptoto.com | reply ‘n’ to opt-out
Day 7 - Final text
This is our final reach out to make sure you heard that we want you back! Please choose a new time for your appointment here: https://mycompany.apptoto.com | reply ‘n’ to opt-out
When your client receives the message on their phone or computer, they will be able to book immediately and it will be added to your calendar at a time that works for both you and your client.
The set-up is easy and reliable and we are here to help! Once they are booked, Apptoto booking pages offer seamless integration with our Auto Messages feature, ensuring that your clients are automatically reminded of their newly scheduled appointment – we’ll even ask them if they need to cancel or reschedule to allow someone else to fill their empty slot! For more info on Auto Messages, click here.