Best Practices: Automated Appointment Reminders for Healthcare
Missed your appointment? That’ll be $50, please. No-shows and late arrivals are common problems for many healthcare service providers. They create gaps in scheduling, reduce revenue, and make it difficult to run an efficient practice. Many doctors are turning to no-show fees to try to reduce the number of patients showing up late, or not showing up at all. On the one hand, it makes sense: missed appointments alone cost the U.S. economy an estimated $150 billion each year. But punishing your patients isn’t the correct answer either. Instead, communicate more with patients prior to their appointment through automated appointment reminders and confirmations to make sure they show up, without any heavy lifting on you or your staff. You can easily set-up customized appointment reminders for your healthcare practice using these tips and tricks. Concerned about HIPAA compliance? Learn more about our security features. Automate Appointment Communication According to a survey we did in 2015 that looked at 178,000 random messages: Automated messaging and reminder systems for appointments reduced no-shows by nearly 50% across all providers. That no-show reduction translates to huge pay gains, simply by having more people […]