Reputation management
Reputation Management

Turn more appointments into five-star reviews

Boost reviews, build trust online, and capture client feedback automatically with Reputation Management software built for appointment-based businesses.

No credit card required, cancel anytime.

Apptoto reputation management flow showing a customer rating their experience 1-to-5-stars and being routed to leave private feedback or post a public Google review.

TRUSTED BY APPOINTMENT-BASED BUSINESSES THAT RELY ON STRONG REPUTATIONS TO STAY FULLY BOOKED

1 in 12

Clients give rapid feedback

4.7+

Average ratings businesses maintain

3

Minutes to launch your first review flow

0

Manual follow-ups required

Clients love you, but your reviews tell a different story

Happy clients walk out your door every day, but many never leave a review. Staff forget to ask, clients get busy, and all it takes is one negative experience to drown out dozens of great ones.

You know reviews matter, but you're stretched too thin to chase them. When those great moments never make it online, your reputation slips, and competitors start out-booking you.

A business profile showing an accounting firm with a 3.3-star rating from 18 reviews. It includes client quotes and reviews that were posted, forgotten, or not submitted.

Take review requests off your to-do list with
Automated Reputation Management

You already give clients an experience worth talking about. Apptoto turns those moments into a steady stream of reviews without awkward asks or extra admin work.

Ask for feedback automatically after appointments

Deliver perfectly timed, personalized review requests by text or email. Send them to every client or only to specific appointments. Apptoto handles the rest.

Automated review request settings showing text and email templates and timing controls for sending requests after appointments.
Smart feedback routing shows how positive reviews are directed to public review sites while negative feedback routes to a private inbox.

Smart routing for positive and negative feedback

Clients rate their visit through a custom feedback link. Happy clients are sent to your review sites to share their feedback publicly, while clients with subpar experiences are routed to your inbox so you can act fast.

Connect Google, Facebook, Yelp, or any review site

Add your Google Business Profile or any public review link you use. Apptoto automatically directs clients to the specific page where you want to grow ratings.

Review site integrations logos displaying syncable platforms, including Google Business Profile, Facebook, and Yelp.
Review trigger configuration panel with filters for appointment type, provider, attendance status, and keyword targeting options.

Full control over who gets a request and when

Control message templates, timing, and targeting based on appointment type, provider, attendance, or keywords. Multi-location businesses can automatically route each client to the correct review page.

Nudge clients, then celebrate new reviews

Send a friendly follow-up nudge if someone leaves feedback but doesn't post publicly. When a review goes live, Apptoto matches it on Facebook, Yelp, or Google so you can respond with a warm thank you.

Published, public review showing that it matched a review collected by Apptoto, with a warm thank you written from the business owner to the client.

Show up higher. Get chosen faster. Book more clients.

Reviews shape first impressions long before anyone calls you. Fresh, high-quality reviews determine where you appear in search results, how often people click, and how confident they feel choosing your business over the one down the street.

  • Improve local SEO and outrank competing businesses
  • Increase click-through rates from search results and map packs
  • Build social proof that potential clients can rely on
  • Catch service issues early with direct, private feedback
Bar chart showing growing reviews over time, with reviews rising from 100 to 164, and “Automated review requests” off. Bar chart showing growing reviews over time, with reviews rising from 100 to 164, and “Automated review requests” on.

For businesses built on relationships

If repeat clients are the backbone of your business, Apptoto makes sure your reviews stay current, credible, and impossible for prospects to overlook.

What results look like when reviews run themselves

five star review

"As an attorney, I do not like to ask my clients for a review. However, sending a request through Apptoto after we have concluded their matter has really helped us improve our rating. We are very grateful to Apptoto for adding this feature."

Carmen Marquez · Attorney, CBM Estate & Trust Law

Your next five-star review is waiting

Automate review requests and build a reputation that consistently attracts new clients without creating more work for your team.