It is now easy to further customize and personalize your Apptoto messages with attachments, photos, and emoticons. Photos and emoticons are fully supported in both SMS and emails in a variety of messages types. Attachments of other types are fully supported in emails. You can also try sending attachments of any file type through SMS however your mileage may vary based on what type of handset/carrier the recipient is using. Because of this, we recommend only sending Photos in SMS (i.e. MMS messages). If you do attach a file that isn’t a photo to a SMS message in Apptoto, Apptoto will attempt to send both the photo and a link to the attachment for the recipient to click on to open the attachment (the link is NOT password protected).
Files and photos can be attached to appointment reminder messages, appointment follow-up messages, and appointment booking/initial messages on the “Auto Messages” tab. They can also be attached to messages templates under Settings > Message Templates for use when sending one-time or blast messages. On the messages where this feature is available in your Apptoto account, there will be a clickable Attach File button.
You can even attach files to auto replies. So if a client replies with “yes send me the info”, you can then reply back with the information attached!
Some users are already using the new Attachments feature in Apptoto to send
- Parking maps
- Intake forms
- Product information
- COVID-19 Pamphlets
- W2 Forms
If clients reply to a message with a supported attachment we will forward it to your Inbox/Outbox and send you an email notification with the corresponding information. No more missed 👍🏻 or 👌🏻 so you will always know when your clients are ready for their appointment.
🎉 Emoticons received will show up in the inbox/outbox and in notifications. You are able to send emoticons by simply pasting or inserting a emoticon into a message. E.g. on a Mac you can use Command-Control-Space key combo to bring up a menu and insert an emoticon into an Auto Message, Message Template, or reply. E.g. 🥳