Here are all posts by the author Rachael Cort: Page 1 of 1

Entries by Rachael Cort

Apptoto Campaigns Help Streamline Covid-19 Vaccination Scheduling

For many adults in this country and around the world, the process of signing up and scheduling our COVID-19 vaccination appointments has been challenging, to say the least! We have experienced slow or broken online scheduling pages; screen refresh fatigue is real, and time-consuming! There have been long wait times on hold over the phone, or excessive redials just to get through to a scheduler. Not to mention the lack of communication about when one can schedule, or unclear information around the process in general. These are just some of the frustrations that many of us have experienced in recent months while trying to acquire the vaccine. If you are a retail pharmacy or organization running a vaccination program, you’ve surely felt the pain on the other side of things as well! Many patients have taken the approach of scheduling numerous appointments to ensure that they and their loved ones are protected. This not only clogs the system so that others are not able to sign up for appointments, but also leads to numerous no-shows and unprepared or unqualified patients that do arrive. So how can retail pharmacies and medical […]

How to Use Apptoto Campaigns for Covid-19 Vaccination Scheduling

System Overview Carvajal Pharmacy in San Antonio, Texas, is one of Apptoto’s clients using our Campaigns and Scheduling products to maximize their efficiency and productivity for administering Covid-19 vaccines.  If you are interested, you can read their story here. In summary, Carvajal Pharmacy uses their own intake form to accept patient sign-ups. The intake form qualifies patients per their specifications (for this instance it was based on the age categories set by vaccine officials.) Once the form is completed, the system then adds the patient into an Apptoto Address Book via Apptoto’s API. An Apptoto Campaign monitors the address book and whenever a new patient is added to it, a message is sent to the patient asking them to book an appointment for their first vaccination appointment. Once the first vaccination appointment takes place, a 2nd Apptoto Campaign monitors the vaccination calendar and starts sending messages to patients 18 days (again, according to vaccination guidelines) after their first vaccination asking them to book their 2nd vaccination appointment. Here is a quick diagram explaining how it works: Steps for Setting Up This System Setting Up the First Campaign The Address Book […]