Here are all posts by the author Nicole Riley: Page 1 of 1

Entries by Nicole Riley

Top 3 Reasons To Start Using Online Payments With Apptoto

It’s time to start using online payments. However, we know that adding a new step to your workflow can feel overwhelming. That’s why we are here to help. Let’s break down the top 3 reasons our clients are switching to using online payments with Appototo. Reason #1 to use online payments: Simplify your customer’s process. We all know that the more steps there are in a process, the more likely we are to lose people along the way. This becomes a big deal when we start thinking about it in terms of potential clients and customers. The simpler we can make our customer’s process, the better chance we have of having a successful transaction. With Apptoto, you can now collect deposits and copays at the time of booking. This provides you and your company with a huge advantage for a few reasons: You notify your customers of the cost of the deposit or co-pay before they arrive for their appointment. If you work for a business that collects deposits or co-pays, you know what a hassle it can be. Customers often are surprised that there is a fee or refuse […]

Do you ask clients for reviews? If not, it’s time to start.

Why should I ask clients for reviews? If you don’t already, it’s time to start asking clients for reviews. 98% of customers read reviews before making a purchase. Not only that, but behind price, reviews are the second most considered thing before making a purchase for a service or product. (eMarketer and Bizrates) This means gathering reviews is no longer an added bonus, it has become essential to keeping your business competitive. We aren’t just talking about online shopping here, we are talking about local, service-based businesses. In fact, 93% of customers will read reviews of local businesses to determine its quality before paying for their service. (BrightLocal) What if we don’t ask for reviews? Ok, ok, maybe you get reviews here and there without asking for them so you think you are fine, but we are here to tell you that one of the most important parts is to ask for the review. Why? Well, the average rating of reviews generated from businesses asking for reviews is 4.34 stars out of 5. This is much higher than the average rating of unprompted reviews (3.89 stars out of 5). (Review […]