Apptoto pricing scales with your needs
Starting at just $30/mo ($10 for each additional user)
Base Includes
- All Listed features
- Unlimited Manual Messages
- Unlimited Booking Pages
- {{sovs.components['honeybee_calendars']}} Users & Calendars
Each User & Calendar slot gives you 1 calendar and 1 user.
E.g. if you chose {{ sovs.components['honeybee_calendars'] }}, then you can have up to {{ sovs.components['honeybee_calendars'] }} calendars and up to {{ sovs.components['honeybee_calendars'] }} users. - {{numWithCommas(sovs.included_messages)}} Automated Message Credits / mo
Apptoto supports sending text (SMS) & voice calls to many countries outside of the US & Canada; however we do charge extra for this. Enable this option to send messages to clients whose phone numbers do not start with +1.
This cuts the number of Automated Message Credits in half.
Your current subscription has this option turned on. Please contact support@apptoto.com if you would like to toggle this off.
Add-Ons:
9 out of 10 businesses using Apptoto's Reputation Management feature have collected new customer reviews from appointments — over 3,500 reviews collected in the last 6 months, with an average rating of 4.8★.
Apptoto's Reputation Management Tool empowers businesses to grow their online presence by turning positive customer experiences into valuable online reviews.
Automatically request reviews after appointments, track feedback, and nudge customers to post reviews on Google, Facebook, and other platforms.
Includes 200 additional automated message credits per month to cover review requests without eating into your plan's credits.
Annual discount applied! Save 23% by paying annually ($360/year vs $468/year).
Our Premium "White Glove" onboarding covers up to {{ whiteglove_plan == 'gold' ? '3' : '5'}} hours of support and setup.
During this time, one of our Apptoto Experts will work with you to define and configure your Apptoto account – this includes setting up and customizing all online scheduling and automated messages. We will then comprehensively train and turn over your new Apptoto service 100% ready to use. If more hours are needed, we will let you know and arrangements can be made.
Fully refundable within 30 days if you aren't happy with Apptoto.Reduce no-shows by up to 90% by sending automatic reminder messages to your clients before their appointments.
Automatic messages can be sent by text (SMS), email, or voice.
Voice messages are sent by phone call and can include your own voice.
Apptoto offers full A2P 10 DLC Compliance. We can help you register your brand properly with carriers to ensure reliable & safe delivery of Text messages.
The Apptoto Communicator App (iOS & Android) allows you to easily manage your appointment communication on the go.
All text & voice messages are sent from your own Apptoto caller id located in your area code.
Optionally you can send voice messages from your existing number.
Rules based messaging lets you control which messages are sent automatically to what appointments.
For example you can set up an automatic message to be sent only when the appointment contains the word 'consultation'.
Be notified immediately when clients cancel/confirm/request rescheduling or respond with extra information.
Easily carry on 2-way conversations with clients over whichever medium they reply.
Apptoto syncs directly with your existing calendar.
Easily manage who has opted-into or opted-out of receiving automatic messages directly from within Apptoto or your Address Book.
Monitor trends in your business related to your calendar. Track appointments over time.
Increase revenue by putting your calendars online!
Let your clients book time on your calendars with full control over what they see and how busy you appear depending on which "Appointment Type" they choose.
Let your clients add themselves as participants to existing events.
Useful for group events and signups.
There is no limit to the number of appointments that can be booked through your Apptoto Online Booking pages.
Note that there is a limit to the number of appointments that can receive automatic messages (which is what the "Appointments" slider on the left controls).
Apptoto captures your client's mobile numbers when they book online!
The mobile number can be added to your CRM system and used by Apptoto to send reliable messages before and after the appointment.
Show up prepared to the meeting by prompting your clients to enter additional information about themselves and the appointment.
Entered data can be added directly to your calendar and CRM system.
Appointments can be booked onto different calendars depending on the options your client choose when booking an appointment.
Availability can be based on all of the calendars involved.
You have full control over what appears in your client's calendars after they book with you.
The appointment time, title, location, and body fields can all be customized to provide your clients with all the information they need directly from their own calendar.
Re-connect with past appointments and contacts by sending custom text, email, and voice messages to any phone number, email address, or contact.
Configure Apptoto to send automatic messages after appointments take place.
Easily implement "recalls" by only sending follow-ups to clients who haven't booked since their last appointment.
Apptoto's search feature lets you find upcoming and past appointments quickly and easily.
Quickly find appointments to send messages to. E.g. "all appointments tomorrow morning on brad's calendar".
Calendar search also lets you quickly generate graphs based on search results. E.g. graph how many "consulting" appointments have arrived late over time.
Inbox search lets you quickly find messages sent or received through Apptoto.
Save time and money by using Apptoto's Auto Replies (Bots) feature.
Apptoto lets you set up automatic replies and actions when clients respond to their messages.
e.g. you can automatically send a reply back saying "Thank you, someone from our office will be in touch with you soon." if a client requests a reschedule.
e.g. or, if a client dials 7, then send an email notification to staff@yourcompany.com.
Streamline communication by leveraging Apptoto's appointment Auto Messages to send messages to calendar owners and other members of your staff.
e.g. send a reminder 1 hour before appointments that aren't at your location.
This feature is enabled by turning on "Settings" > "Advanced" > "Enable the 'To:' field in Auto Messages"
Accept payments when people book time with you and when you send them reminder messages.
Integrates with Square & Stripe.
Apptoto's feature rich Developer API gives your development team the tools needed to integrate Apptoto into your workflow and your existing applications.
This includes all of our standard integrations including:
- Office365
- Outlook
- iCloud
- CalDAV
- ICS
- CSV
- Zapier
- Clio
- Redtail CRM
- Stripe
- Square
Phone support is available M-F 9am to 5pm (Pacific Standard Time)
This includes all of our premium integrations including:
- Salesforce
- Microsoft Exchange
This includes all of our enterprise integrations powered our custom Salesforce object engine, and custom API Integrations:
- Custom Salesforce Objects
- Custom Salesforce Calendars
- Custom Salesforce Address Books
- Improveit360
- Eyefinity
- AcuityLogic
Apptoto integrates with many on-premise SQL Based applications.
- Direct SQL Connection to on-prem database
- Chiro QuickCharts
- NextGen
- Time Matters
- Open Dental
- Data Warehouses
- Other On-Prem EHR/EMR Systems
- Custom SQL Databases
Apptoto is HIPAA compliant with a signed BAA, available on plans with 16 or more calendars.
BAA-covered accounts are hosted on dedicated HIPAA servers, separate from other users.
Yes, enterprise support is available!
This includes:
- Custom BAA
- Single Sign On
- HL7
- Custom Reporting
- Multi Location Support
- Group Accounts
- Professional Services Available
Apptoto's Guarantee
Apptoto offers a 30 day money back guarantee. If you are unhappy for whatever reason with Apptoto's service or support, we will happily refund you for any payment made within the last 30 days.
No questions asked, contact sales@apptoto.com to request a refund if needed.
Frequently asked questions
What counts as an "Automated Message Credit"?
One credit is used each time Apptoto sends an automated message on your behalf. This includes reminders, confirmations, follow-ups, notifications, campaign messages, and auto-replies.
- SMS (up to 300 characters): 1 Credit
- Voice call (up to 2 minutes): 1 Credit
- Email: 1 Credit
International messages: Messages sent outside the US and Canada count as 2 credits, with the same limits (300 characters per SMS, 2 minutes per voice call). Text messages and voice calls are supported in some, but not all, countries. See our list of supported locations.
Wait, are manually sent messages FREE? (Hint: Yes, in the US & Canada)
Yes, in the US & Canada, if you send a message manually through Apptoto's "Compose" feature or reply manually to a client, those messages do NOT count against your credit limit!
Do incoming replies from clients count against my credit limit?
No. Incoming replies to auto messages are free, including confirmations like "1" or "C." Manual conversations are free, too: if you reply to a client yourself and you two text back and forth, none of those messages count against your limit.
The one exception is auto-replies. If you've set Apptoto to watch for certain responses and reply instantly (for example, sending directions when someone confirms), each auto-reply the system sends uses 1 credit, since Apptoto is sending it automatically on your behalf.
Do compliance messages count against my credit limit?
Yes. Compliance messages are sent by Apptoto on your behalf, so they count against your credit limit like any other automated message. These messages keep your reminders compliant with carrier rules and the TCPA, protecting your business from blocked messages and fines. Opt-in confirmations are only sent once per new contact, rather than with every message; therefore, compliance messages typically add just 1-3% to monthly volume.
How many credits will I need per month?
Use this formula: appointments per month x automated messages per appointment = base credits. Then add about 5% for auto-replies and compliance messages.
"Messages per appointment" is the number of auto-messages in your sequence. A typical setup sends 2 to 3: a booking confirmation, a reminder the day before, and sometimes a same-day reminder or follow-up.
- Solo provider: 80 appointments x 2 messages = 160 credits, plus buffer, about 170 credits/month
- Small business: 400 appointments x 3 messages = 1,200 credits, plus buffer, about 1,260 credits/month
- High-volume practice: 1,200 appointments x 3 messages = 3,600 credits, plus buffer, about 3,800 credits/month
Want an instant estimate? Try our pricing calculator. Enter your monthly appointments and message setup to find the best plan for your business.
What if I send more auto messages than my plan allows?
If you have "Allow Overages" enabled, messages will continue to deliver at a rate of $0.12 per credit. If disabled, messages will stop once you've reached your credit limit. Overages can be waived if you upgrade to the next plan during the current billing cycle.
Which currency do you use?
All prices listed on this page are in US Dollars (USD).
Do I have to sign a contract?
No contract is required for non-enterprise plans. Apptoto subscriptions are month-to-month or year-to-year. You can cancel at any time.
If you need more than 25 users or 3,750 automated message credits, please contact sales@apptoto.com to discuss custom contract terms.
What does the HIPAA plan include, and how is it priced differently?
HIPAA plans start at $208/month and support 16 calendars/users. Plans scale up to 25 calendars on our pricing page, and enterprise pricing is available beyond that. Talk to our team.
Apptoto's HIPAA-compliant plans include everything in our standard plans, plus a signed BAA, data encryption at rest and in transit, HITRUST-certified hosting, and account access limited to HIPAA-trained, background-checked staff. Customizable templates keep PHI out of reminders, and patients control their consent and contact preferences. Messages work the same as standard plans: same costs, same limits.
White Glove Service
Let Apptoto subsidize your technology staff for a day.
Our White Glove on-boarding packages start at $499 with up to 5 hours of dedicated support and setup. During this time one of our Customer Success team members will work with you to define and configure your Apptoto account - this includes setting up all desired automated messages, auto replies, and scheduling features.
Need something more customized? We can still help, please contact support@apptoto.com for more information on all of our White Glove options.