Let’s face it. People prefer texting. So when it comes to getting appointment reminders? Try an appointment reminder text.
SMS messaging is the most reliable channel for delivering appointment reminders. Texts get a 30% reply rate for appointment confirmations vs. 23% for phone calls and 12% for emails.
We’ve spent a lot of time perfecting the art of texting. In fact, last year alone Apptoto sent over 21.6 million appointment text reminders for our clients.
As an appointment-based business, it’s important to get the right information to your clients at the right time to make sure they show up on time and prepared for their appointment. You got them booked, don’t waste that effort and money with parking confusion, construction delays or just plain forgetfulness.
Appointment Reminder Text Templates
To get you started, here are four appointment reminder templates to try:
- Simple #1: Hi [First Name]. Don’t forget you have an appointment on [Date] at [Time] with [Service Provider]. Reply 1 to Confirm, 2 to Cancel or 3 to Reschedule.
- Simple #2: Reminder: Appointment with [Service Provider] on [Date] at [Time]. Reply 1 to Confirm, 2 to Cancel or 3 to Reschedule.
- Location and Parking Details: Your appointment with [Service Provider] is on [Date] at [Time]. Please arrive to our office located at [Location Address] 15 minutes early. Free parking is provided in the Parking Garage A.
- What To Bring Details: Reminder: Please bring your ID, copy of insurance and payment information to your appointment with [Service Provider]. Arrive 15 minutes early to fill out new client paperwork. Our office is located at [Location Address].
Our research shows that the best time to send a reminder is at 6 p.m. the day prior to the appointment, with only 6.5% of appointments rescheduling at that time. You can customize the timing on your appointment reminders to include time ranges, estimated appointment times and even include an end time, if that makes sense for your business.
Sending appointment reminder texts doesn’t have to be difficult or time consuming for you and your staff. Apptoto experts can have you up and running with tailored reminder messages today. Just sign-up for our free trial and schedule your 15-minute onboarding demo with our experts.
It’s easy! Get started today.