Apptoto gives you the ability to control which appointments are reminded and how they are reminded – all from within the calendar event itself. It does this by looking for special “Commands” in the event’s title, location, or description. If it finds one of these commands then it will apply the command to all of the participants for that event.

Here are available commands:

Top-Level Commands

  • #auto or #apptoto or #enable : Apptoto will send all of the individual messages that are “ON” by default for the appointment. This is useful if you want to leave your “Auto Messages” turned off by default and only enable messages for specific appointments.

Specific-Message Commands

  • #remind: Enable all of the “reminder” messages for the appointment and disables the “follow-ups” and “booking” messages.
  • #followup : Enable all of the “follow-up” messages for the appointment and disables the “reminder” and “booking” messages.
  • #booking : Enable all of the “booking confirmation” messages for the appointment and disables the “reminder” and “follow-up” messages.
  • #sms or #text : Apptoto will send all SMS messages that are configured for the appointment even if they are disabled. Basically this command “enables” only the “disabled” SMS messages.
  • #call or #voice : Same as #sms but for Call messages.
  • #email : Same as #sms but for Email messages.

Preventative Commands

These commands can be used in any appointment at any time to prevent specific message types from going out, or to prevent specific appointments from being sent any messages.

  • #skip : The most commonly-used, Apptoto will not send any messages for appointments containing this command. This is useful if you want to have all of your Auto Messages “ON” for all appointments, but tell Apptoto to not send messages for specific appointments. This command will work in any appointment.
  • #noremind: Disable all of the “reminder” messages
  • #nofollowup : Disable all of the “follow-up” messages
  • #nobooking : Disable all of the “booking confirmation” messages
  • #nosms or #notext: Apptoto will not send any SMS messages for the appointment even if they are enabled. Basically this command “disables” the “enabled” SMS messages.
  • #nocall or #novoice : Same as #nosms but for Call messages.
  • #noemail : Same as #nosms but for Email messages.
  • #noautoreplies : Disables any auto replies or actions for any of the messages sent to or from the appointment.

Check-In State commands

The check-in state commands are as follows, and are not case-sensitive:

  • #Ontime – This will mark the participant check-in state as “on-time” for on-time arrivals.
  • #Arrived – This will mark the participant check-in state as “arrived”.
  • #Late – This will mark the the participant check-in state as “late” for late arrivals.
  • #Noshow – This command will mark the participant check-in state as “no show” for participants that fail to show for an appointment

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment