Here are all posts by the author Frank Cort: Page 3 of 7

Running your own home services company is tough. As a business owner you have to wear so many hats each day like marketing, sales, foreman, accountant and office administrator. What if you could remove some of those hats and spend more time growing your business? With Apptoto’s automated text appointment reminder and online scheduling software, you can take off the administrative task hat and get back to doing the work that you love. Text Reminder Software Saves Time & Stress Automated reminder software from Apptoto helps you free up time and reduce no-shows and unprepared clients. Ever get to a job site only to find it unaccessible? That wastes time and resources. Your crew spent time traveling to the site and then aren’t able to do their job. How frustrating! With appointment reminders and confirmations, clients get the reminders they need and can be held accountable with cancellation and no-show policies. Not ready for a cancellation policy? Don’t worry, text message still help your business. Text reminders have a 30% higher confirmation rate than phone calls, and 150% higher rate than emails. Customizable text message reminders also help keep you […]

Did you know that your patients prefer text messages appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation rate than email. But, how do you get started? We’ve got you covered with some patient appointment reminder samples, examples and templates. Check out our Best Practices for Healthcare Appointment Reminders HIPAA-Compliant Email & Text Messaging Protecting your patients’ privacy and meeting regulations for HIPAA compliance is an essential part of your business. Apptoto’s automated appointment reminders and online scheduling for healthcare can enable you to send HIPAA-compliant appointment reminders and patient recall messaging. Apptoto integrates directly with your EMR or EHR system, so there is no need to change your current scheduling process. Apptoto will extract the details needed and then send customized and automated appointment reminders to your patients. Reduce No-Shows and Operational Costs With fewer missed appointments, late cancellations, no-shows, and late arrivals, you’ll have more time to help patients who need you. But, less no-shows also reduces the operational cost of your practice. With the national no-show average for doctors appointments being just under 20%, finding […]

Your patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions costing you time and money. Unfortunately, missed appointments are normally not on purpose. People simply forget. As a therapist and counselor, you create a safe and welcoming environment for your clients to come and work through what is on their minds. Now you can take that patient experience further with customizable therapy appointment reminder templates that show your patients that their time with you is important. HIPAA-Compliant Appointment Reminder Software Apptoto’s therapy appointment scheduling software can send HIPAA-compliant text appointment reminders to your clients. Protect your patients’ information and privacy, as well as your business, while still providing them with a personalized experience that helps them show up on time for their appointments. Visit our HIPAA page to learn more. Simple, Easily Integrated With Apptoto, you don’t have to change your scheduling process. Apptoto is a simple counselor scheduling software and appointment reminder software that integrates directly with your patient appointment calendars. Then, it can send automated and customized reminders to your patients to make sure they […]

Many of our clients manage their appointment-based business through Google Sheets which can be a quick and easy way to keep all of your appointments in one place, especially if you aren’t using a CRM. But it can be cumbersome to continuously download your appointments from Apptoto into your spreadsheet. That’s why we integrated with Zapier. With a quick Zap, appointments booked in Apptoto can automatically be added as an entry into a Google spreadsheet. Step-by-Step Guide to Build Your Zap Step 1: Request to join our Zapier Beta here. Once you sign-up, you can build your Zap. Step 2: Login to Zapier and click “Make a Zap” Step 3: Set the trigger to “Appointment Scheduled” in Apptoto Step 4: If you haven’t already, connect your account to Zapier. Step 5: Add an Action/Search Step to “Create New Row” in a Google Sheets Step 6: Set up the template in your Google Sheets account. You’ll want to add headers to the columns that match the data you would like imported. This data will be pulled in directly from the calendar event. You can customize it for your business needs. In […]

Apptoto, cannot provide legal advice, however we feel it’s important to inform our users of the regulations surrounding automated appointment reminders.  This information is not to be used as a substitute for legal counsel. TLDR: If you can show that your client gave you his or her wireless number, then you effectively have express consent to send non-healthcare appointment reminders (via automated text or voice call). We are often asked if it’s necessary to obtain express written consent before sending automated voice call (or text) appointment reminders.  Ultimately, you (as a user of Apptoto or any automated appointment reminder service) are responsible for staying in compliance of the Telephone Consumer Protection Act (TCPA).  So it’s important you understand what level of consent you must obtain before sending out automated messages. Sending appointment reminders is an efficient way to reduce no-shows.  No-shows can hurt (and sometimes kill) your business. So we believe you have every right to try and protect your business.  If a client books an appointment with you, you should have the right to confirm with them that they are still coming before the appointment takes place.   On the […]