Here are all posts by the author Frank Cort: Page 3 of 7

Entries by Frank Cort

21 Home Service Text Appointment Reminder Examples

Running your own home services company is tough. As a business owner you have to wear so many hats each day like marketing, sales, foreman, accountant and office administrator. What if you could remove some of those hats and spend more time growing your business? With Apptoto’s automated text appointment reminder and online scheduling software, you can take off the administrative task hat and get back to doing the work that you love. Text Reminder Software Saves Time & Stress Automated reminder software from Apptoto helps you free up time and reduce no-shows and unprepared clients. Ever get to a job site only to find it unaccessible? That wastes time and resources. Your crew spent time traveling to the site and then aren’t able to do their job. How frustrating! With appointment reminders and confirmations, clients get the reminders they need and can be held accountable with cancellation and no-show policies. Not ready for a cancellation policy? Don’t worry, text message still help your business. Text reminders have a 30% higher confirmation rate than phone calls, and 150% higher rate than emails. Customizable text message reminders also help keep you […]

7 Auto Service Appointment Reminders for your Automotive Shop

Save Time with an Automotive Services Software Reduce late arrivals and no-shows with Apptoto’s automotive service scheduling software. With Apptoto, send your customers quick appointment reminders via text, phone call or email. You don’t run a call center, so let your staff focus on what they do best-providing top-notch services to your customers. Meanwhile, Apptoto will take care of your scheduling and confirmations. Make More Money with an Automotive Scheduler Software Let’s be real, car trouble rarely happens during business hours. Make it easier on your customers with online booking that integrates directly with your current calendar. That means your customers can access your calendar 24/7 to schedule an appointment. Apptoto’s automotive scheduler even lets you customize appointment types like oil changes or tire rotations to keep your shop running smoothly. In other words, you can specify how long an appointment should be, assign it to specific technicians and even send an appointment reminder tailored to that service. With Apptoto, you don’t have to change the way you’re currently doing things. Whether your customers schedule time with you online, over the phone, or even in-person when they swing by to […]

Remind and Recall: 16 Patient Appointment Reminder Templates

Did you know that your patients prefer text messages appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation rate than email. But, how do you get started? We’ve got you covered with some patient appointment reminder samples, examples and templates. Check out our Best Practices for Healthcare Appointment Reminders HIPAA-Compliant Email & Text Messaging Protecting your patients’ privacy and meeting regulations for HIPAA compliance is an essential part of your business. Apptoto’s automated appointment reminders and online scheduling for healthcare can enable you to send HIPAA-compliant appointment reminders and patient recall messaging. Apptoto integrates directly with your EMR or EHR system, so there is no need to change your current scheduling process. Apptoto will extract the details needed and then send customized and automated appointment reminders to your patients. Reduce No-Shows and Operational Costs With fewer missed appointments, late cancellations, no-shows, and late arrivals, you’ll have more time to help patients who need you. But, less no-shows also reduces the operational cost of your practice. With the national no-show average for doctors appointments being just under 20%, finding […]

14 Spa and Hair Appointment Reminder Templates for the Modern Client

Missing a hair or spa appointment that you’ve been looking forward to for days, weeks, even months (hello, balayage, we’re looking at you) is the worst. Especially when that appointment is due to sheer forgetfulness and not an unavoidable scheduling conflict. Maybe the baby got fussy or they got busy and time just got away from them. Regardless, no-shows cost you time and money. That’s why Apptoto provides online scheduling and customizable appointment reminder templates for salons, spas, barber shops, and more. Salon Appointment Reminder Software Send your clients reminders to make sure they know when and where to be for their appointment and avoid costly no-shows, late arrivals, and last-minute cancellations. By providing an easy way to cancel or reschedule their appointment ahead of time via our messaging services, you also allow yourself adequate time to refill that time slot and avoid a missed opportunity for income. Online Booking for Salons and Spas Scheduling services online is a great way to reduce stress in your clients before you even get a change to pamper them. Missed appointments can be particularly costly to spas, as many clients will reserve multiple treatments […]

9 Therapy Appointment Reminder Templates to Improve Patient Communication

Your patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions costing you time and money. Unfortunately, missed appointments are normally not on purpose. People simply forget. As a therapist and counselor, you create a safe and welcoming environment for your clients to come and work through what is on their minds. Now you can take that patient experience further with customizable therapy appointment reminder templates that show your patients that their time with you is important. HIPAA-Compliant Appointment Reminder Software Apptoto’s therapy appointment scheduling software can send HIPAA-compliant text appointment reminders to your clients. Protect your patients’ information and privacy, as well as your business, while still providing them with a personalized experience that helps them show up on time for their appointments. Visit our HIPAA page to learn more. Simple, Easily Integrated With Apptoto, you don’t have to change your scheduling process. Apptoto is a simple counselor scheduling software and appointment reminder software that integrates directly with your patient appointment calendars. Then, it can send automated and customized reminders to your patients to make sure they […]

How to Send an Appointment Reminder Text

You run your own business. That means you have plenty of things to worry about, but reminding your clients when and where to show up shouldn’t be one of them. Learn how to schedule and send an automated appointment reminder text to your clients and patients today. First, sign up for a free trial of Apptoto. No credit card required. Then, link your existing appointment calendar to Apptoto. Apptoto integrates with most calendars including: Google Calendar, Microsoft Outlook, Exchange, Office 365 and iCal. We also integrated with major CRMs like Salesforce. For healthcare professionals, we can connect to most EMR and EHR systems. And for attorneys and legal practitioners, we have integrations built with Clio, PracticePanther, Rocket Matter and Time Matters. Check out our full list of integrations. Need help setting up when messages go out? Review our Message Timing Options documentation in the Apptoto Support Manual. Next, choose the time you’d like your reminder messages to be sent to your clients prior to their appointment. By default, Apptoto will create a text reminder, voice reminder and email to be sent 1 day prior to the scheduled appointment. Don’t worry, nothing […]

How To: Use Zapier to Add Appointments into Google Sheets

Many of our clients manage their appointment-based business through Google Sheets which can be a quick and easy way to keep all of your appointments in one place, especially if you aren’t using a CRM. But it can be cumbersome to continuously download your appointments from Apptoto into your spreadsheet. That’s why we integrated with Zapier. With a quick Zap, appointments booked in Apptoto can automatically be added as an entry into a Google spreadsheet. Step-by-Step Guide to Build Your Zap Step 1: Request to join our Zapier Beta here. Once you sign-up, you can build your Zap. Step 2: Login to Zapier and click “Make a Zap” Step 3: Set the trigger to “Appointment Scheduled” in Apptoto Step 4: If you haven’t already, connect your account to Zapier. Step 5: Add an Action/Search Step to “Create New Row” in a Google Sheets Step 6: Set up the template in your Google Sheets account. You’ll want to add headers to the columns that match the data you would like imported. This data will be pulled in directly from the calendar event. You can customize it for your business needs. In […]

Three Things to Automate Today with Zapier

The “Internet of Things” is a household phrase these days. You can automate anything from your home security system to your morning coffee with the touch of a button. Automation has taken over our homes and is rapidly moving into our businesses, making our lives simpler each day. Though automation software and processes are a huge contributing factor to productivity and efficiency in the workplace, when it seems like everything can be automated…it’s hard to know where to start. With Apptoto’s new integration with Zapier, it’s easier than ever to connect the systems you use to run your appointment-based business. It doesn’t have to be complicated. Zapier is an easy-to-use integration tool that makes connecting disparate software applications a breeze with “Zaps”, which are automated workflows between software applications. You don’t have to be a developer…or even know what an API is…to be able to automate your software processes. To help get you started, here are three Zaps you can get started with today with Apptoto and Zapier. 1. Create A New Contact From an Appointment Scheduled Online According to a survey done by GetApp, 31% of people will choose […]

Appointment Reminders and Regulatory Compliance: FCC and TCPA

Apptoto, cannot provide legal advice, however we feel it’s important to inform our users of the regulations surrounding automated appointment reminders.  This information is not to be used as a substitute for legal counsel. TLDR: If you can show that your client gave you his or her wireless number, then you effectively have express consent to send non-healthcare appointment reminders (via automated text or voice call). We are often asked if it’s necessary to obtain express written consent before sending automated voice call (or text) appointment reminders.  Ultimately, you (as a user of Apptoto or any automated appointment reminder service) are responsible for staying in compliance of the Telephone Consumer Protection Act (TCPA).  So it’s important you understand what level of consent you must obtain before sending out automated messages. Sending appointment reminders is an efficient way to reduce no-shows.  No-shows can hurt (and sometimes kill) your business. So we believe you have every right to try and protect your business.  If a client books an appointment with you, you should have the right to confirm with them that they are still coming before the appointment takes place.   On the […]

How to use Apptoto Webhooks

Apptoto Webhooks allow you to integrate Apptoto’s Appointment Messaging & Scheduling Platform further into your workflow, by triggering things to happen when certain events happen in Apptoto (e.g. when someone books an appointment with you, or when someone is a no-show). Recently we took our Webhook platform out of BETA and made it generally available to all users. You’ll find the settings for this feature on the Settings > Integrations > Webhooks section of your Apptoto portal.  You can also find more information about webhooks in our reference manual here: /apptoto-manual/article/webhooks/ What are Webhooks? Webhooks are a powerful technology that allows a cloud service, such as Apptoto, to communicate (in real time) with another cloud service or an on premise solution. Basically a Webhook is a way to tell Apptoto to visit a URL (like you would in a browser) automatically whenever a specific trigger happens in Apptoto.  That can be used in conjunction with other services that offer special URLs to be visited in order to trigger things to happen in those services.  For example, with Apptoto Webhooks, you can tell Apptoto to visit a specific URL that triggers a […]